Webcom Systems is a fully owned subsidiary of Autocratic Technosoft Pvt. Ltd (ATPL), and the company is based in India. Since its inception, the firm has been a reliable web hosting provider to many customers in India and beyond. Its hosting services include Linux shared hosting, Windows shared hosting, reseller hosting, VPS, dedicated servers, bulk SMS, and domain name registration services.
Features and Ease of Use
Some of the standard features you can expect from Webcom System’s hosting packages include the following:
- cPanel/Plesk control panel
- MSSQL/MySQL databases
- Free domain with all plans
- Latest PHP version support
- phpMyAdmin access
- Unlimited FTP accounts
- Virus and spam protection
- SSL certificates included
Webcom System’s hosting facilities are hosted in top tier data centers located in India and the United States. The hosting firm takes pride in employing a team of professionals who are always onsite to monitor and maintain the data center resources, thus providing its clients with confidence that their hosting services are on safe and secure platforms.
What’s more, to provide a high uptime, the hosting company has connected these data centers with high network connectivity from major international backbones. It also uses enterprise-grade servers with either SATA or SSD hard disks in RAID 10 configuration ensuring it offers highly secured services with robust page loading times of its customers’ websites.
The hosting provider offers both Linux and Windows hosting services. Windows hosting solutions come with a Plesk control panel with support for multiple applications, such as ASP.NET MVC, Crystal Reports, AJAX support, free MS Access, MySQL and MSSQL 2012 databases.
On the other hand, Linux web hosting solutions come with cPanel control panel and support PHP, Perl, Zend Optimizer, Python, and MySQL databases.
It is worth mentioning that, Webcom Systems does perform system backups every alternate day as part of its emergency recovery plan. Nonetheless, its hosting services do not include backup storage of customers’ website data, and the firm recommends that users create and store their own backups.
Pricing and Support
Webcom Systems hosting packages compare favorably with what other vendors are offering in the same niche. However, the plans come with annual billing terms. On the flip side, customers who commit to one and two-year contracts get to save 30% and 40%, respectively (as of writing this review). Prices are listed in Indian rupees and U.S. dollars.
Webcom Systems offers a 99.9% uptime guarantee which, according to experts, equates to an average of 43 minutes and 50 seconds of downtime in any given month. At all accounts levels, the hosting services include a 30-day money-back guarantee.
Webcom Systems believes that excellent customer support is what separates the good web hosting companies from the best web hosting companies. For this reason, its support service is available 24/7 and clients can contact them via telephone, live chat, email, and ticketing system.
To complement its support system, the hosting company has set up a fairly detailed knowledge base section.