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Reviews and expert opinion Web Telecom Services

Solomon Ndung'u Solomon Ndung'u Web Hosting Expert

Web Telecom Services is an internet service provider that boasts of low-latency data center connections in South Africa locations. However, the hosting company shies away from committing to an uptime network guarantee.

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Web Telecom Services is a web hosting company based in South Africa. It boasts of over 20 years experience in the web hosting industry. The hosting company is rated among the top 30 largest web hosting company in South Africa by market share.

It leverages its high-speed servers hosted in South Africa to provide its customers with reliable hosting services. Some of its hosting solutions include shared plans, reseller solutions, online backups, dedicated servers, VPS servers, and Cloudflare solutions.

Features and Ease of Use

Web Telecom Services’ range of hosting services incorporate the following standard features:

  • SSD powered Linux hosting Server
  • Free Let’s Encrypt SSL certificates
  • Easy-to-use modern Plesk control panel
  • Unlimited subdomains
  • PHP support
  • Cloudflare CDN
  • MySQL databases
  • FTP accounts

Web Telecom Services are hosted on high-performance Intel servers with low-latency local internet connections. All its servers are locally housed in data centers located in South Africa. These data centers are equipped with UPS power standards to ensure a smooth switch over in the event of power outages.

Its web hosting solutions are powered by CloudLinux platforms (including Centos and Ubuntu) with SSD storage drives that offer impressive page loading speeds of its client’s websites. On the contrary, the vendor’s dedicated servers run on Intel Xeon processors with up to 3TB SATA HDD storage drives that are a bit slower than SSD storage servers.

Customers with small business websites can choose this vendor’s shared Linux hosting solution that is divided into six packages: Lite, Lite +, Beginner, Bronze, Silver, or Gold Plan. Each plan differs in terms of disk space, the number of domains included, and MySQL databases, among other features.

Web Telecom Services offers cross-platform and highly capable cloud backup solutions that work extraordinarily to protect files, databases, systems, and web site applications in both virtual and physical environments.

Moreover, this vendor offers a seamlessly easy-to-use Plesk Onyx control panel that serves to ensure users can run and manage their website accounts as well as email services with very minimal efforts.

Pricing and Support

Web Telecom Services web hosting solutions are quite cheap, especially when you compare its pricing with what other vendors are offering in the same market. Users can also opt for more add-on features such as IP addresses. The hosting plans come with two billing cycles; monthly and annual subscriptions. Prices are listed in South African rand.

None of Web Telecom Services hosting solutions come with a money-back guarantee policy. Additionally, the vendor does not commit to an uptime network guarantee.

Support service is available via telephone, email, or by sending them a message through a ticketing system. That said, this hosting firm does not have live chat support and the technical support staff is not available 24/7.

I sent them an email query and received a response almost 30 hours later.

The Web Telecom Services website has a minimal knowledge base.




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Web Telecom Services REVIEW: BOTTOM LINE

With 20 years and still counting of hosting experience, Web Telecom Services has seen it all. This veteran combines high-end server specs to host even the most complex database websites. That said, although the firm boasts of high-availability, it refuses to commit to an uptime guarantee. And if you are like me and prefer assurances, especially in delicate matters such as website availability, you won’t find this vendor as promising as it seems. 


  • Data centers with UPS power standards for outages
  • CloudLinux platforms with fast SSD storage servers
  • Highly capable cloud backup solutions
  • Cheap hosting solutions with flexible billing cycles


  • No uptime or money-back guarantee
  • Does not seem to have live chat support

Try a hosting vendor with low-latency connections, Web Telecom Services.

Solomon Ndung'u Solomon Ndung'u
Solomon Ndung’u is a writer, author, and SEO specialist. When he’s not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.

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