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Reviews and expert opinion Web Hosting Ninja

Solomon Ndung'u Solomon Ndung'u Web Hosting Expert

Web Hosting Ninja is a U.S. hosting provider with global reach. It claims that its “web hosting ninjas” will be glad to help you with any hosting issue, but they never replied to my exploratory email.

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webhostingninja mainWeb Hosting Ninja is a subsidiary of U.S. company Site Arrow Inc. It was started by a group of web hosting veterans to offer affordable and reliable hosting solutions backed by superior support.

This provider offers shared web hosting, VPS solutions, reseller hosting, dedicated servers, and domain name registration. It is headquartered are in Austin, Texas, and its website is in English.

Features and Ease of Use

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Web Hosting Ninja’s hosting solutions come with the following standard features:

  • Unlimited bandwidth
  • Free SSL certificates
  • One-click script installer
  • cPanel control panel
  • Easy-to-use website builder
  • 99.9% uptime guarantee
  • Free IP address
  • Cloudflare CDN

The CloudLinux and Windows hosting solutions are offered at three levels – Starter, Plus, and Pro – all of which come with a free SSL certificate, unlimited bandwidth, and the cPanel control panel.

The Starter plan is aimed at people with personal blogs and small websites, and it comes with 50 GB disk space, 25 subdomains, hosting for one website, and five email accounts with 500 MB space each. The Pro plan can host large enterprises, and it includes unlimited disk space, unlimited subdomains, unlimited email accounts, and unlimited websites.

The hosting plans are surprisingly feature-poor, and the vendor does not provide backups of customers’ data.

On the plus side, Web Hosting Ninja uses SSD drives on all its servers for faster loading websites. Its VPS solutions use the Linux container-based OpenVZ that allows a single physical server to run multiple secure, isolated containers for better server utilization and high performance. The uptime guarantee is 99.9%.

Pricing and Support

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Web Hosting Ninja’s hosting plans are affordably priced in U.S. dollars. You can pay on billing cycles from monthly to triennially, with substantial savings on one-, two-, and three-year sign-ups. The 30-day money-back guarantee should make you feel better about making a major commitment.

At the checkout, you can choose your server location (all continents covered) plus optional extras such as DNS management, ID protection, and email forwarding, all of which are free for a year.

You can contact this provider’s 24/7/365 technical support team by email, ticket system, or contact form, but apparently not by telephone or live chat. Unfortunately, my test ticket as a prospective customer received no response. If you have to resort to self-support, you’ll be disappointed to see that Web Hosting Ninja’s knowledge base contains only a handful of articles.




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User reviews

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April 21, 2020
They were purchased by another company

Bought by another company I'm unable to access my site or renew or whatever. And no replies. They WERE a good host for the 4 years I had them. And now I need 125 more characters to post this................................................


Web Hosting Ninja’s mixed blend of hosting solutions should be ideal for fast-growing startups and medium-sized businesses. However, its feature set falls short for bigger businesses, and I found its customer care team to be unresponsive.


  • SSD storage
  • CloudLinux and Windows OS support
  • 30-day money-back guarantee
  • 99.9% network uptime guarantee


  • No backups
  • Unresponsive support team

For global web hosting, check out Web Hosting Ninja.

Solomon Ndung'u Solomon Ndung'u
Solomon Ndung’u is a writer, author, and SEO specialist. When he’s not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.

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