Website Planet
Bangladesh-based hosting provider W3Space Technologies was founded in 2013. It has 17 employees, two global offices (in Bangladesh and the U.S.A), and more than 10,000 customers worldwide. Its website is available in English and Bengali, although switching languages doesn’t seem to have any effect.
Features and Ease of Use
W3Space Technologies offers a range of hosting services, which come with the following features as standard:
- 99.9% uptime guarantee
- Weekly offsite backups
- Domain registration available
- Up to unlimited addon domains
- Optional SSL certificates
- Up to unlimited monthly traffic
- Up to unlimited disk space
All shared hosting plans come with the usual database and scripting features such as MySQL and PHP (version 5). Developers are well catered for with programming languages (Python, Ruby, and Ruby on Rails), Cron jobs, and SSH access. Beginners can add the Weebly website builder (which comes with 4,500 templates) and a one-click installer for 52 programs.
The hosting company guarantees a 99.9% uptime for their plans, which is lower than the industry average, but they do offer pro-rata refunds for any downtime.
Pricing and Support
Prices are in line with other providers, but you’ll pay a premium for the top package that provides unlimited resources. You get website migration and Cloudflare Railgun for free, but you have to pay for an SSL certificate and an additional IP address.
You can purchase plans on terms lengths from one month to three years, with a small discount for a long term commitment. Even a monthly commitment allows you to get a free .gq, .cf, .ga, .tk, or .ml domain name (but not .com) at the checkout.
So far, so good, but there are some unexpected add-ons at the checkout. For example, the Weebly website builder is free according to the product pages, but it appears as a pay-for add-on at the checkout.
24/7 customer service can be summoned by telephone, ticket, email, and live chat, but nobody picked up my live chat when I tried at 10.30 am on a weekend. For self-support, there is a regularly updated blog and a sparsely populated knowledge base:
