Visual Web is a web hosting company that operates under Visual Web Co., Ltd, a company based in Bangkok, Thailand. Established in 1998, the hosting company promotes itself as a reliable hosting company with world-class hosting infrastructure in over 90 countries worldwide. Some of its offerings include dedicated servers, VPS servers, cloud servers, colocation services, and domain name registration services.
Features and Ease of Use
Visual Web specializes in the provisioning of dedicated servers and VPS servers that include the following standard features:
- OS: either Linux or Windows
- IPv6, IPv4 support
- cPanel, Plesk, WHM control panels
- Unmetered bandwidth on 1 Gbps network
- Free set up
- MSSQL databases
Visual Web enterprise-grade servers are distributed in multiple data center locations across several continents worldwide; this includes Asia, the Middle East, and Oceania. Other data center locations not listed on its website are North, Central, and South America, Europe, and Africa. That’s not all, the hosting company keeps on updating its website to add even more server locations in the efforts of expanding its customer base.
Many of these locations implement IPv6, the most recent version of the Internet Protocol (IP) for identification and location definition. IPv6 adoption can bring immediate benefits in the form of improved network topologies as well as security.
Its servers use Intel Xeon Quad-Core E5520 and SAS/SATA hard disk storage integrated with RAID 5 configurations. This offers more advanced data protection and peak performance of server resources, hence super-fast page loading speeds.
None of Visual Web’s web hosting solutions come with free backup options. However, the hosting firm offers both R1soft cloud data backups as well as offshore backup services, for which you’ll need to send them a quote request.
Other add-ons that customers can configure their servers with include 1 Gbps DDoS protection, anti-hacking Linux server hardening + firewall, and anti-virus software (Windows OS only).
Pricing and Support
Although Visual Web hosting solutions might seem cheap at first glance, this can be quite misleading, especially given the number of add-on features you have to budget for when placing an order. The hosting solutions come with minimum billing cycles of one month, and all prices are listed in U.S. dollars.
Visual Web’s web servers guarantee an uptime network of 99.9%. That said, none of this vendor’s web hosting services come with a refund policy.
Visual Web’s customer support desk is available via telephone, email, or through Skype. Users can also follow them on their social media handles, including Facebook, LinkedIn, and Twitter. Unfortunately, the hosting provider does not have a ticketing system or live chat support.
I emailed the vendor’s support team and received a detailed response in just ten minutes.
Also, Visual Web has yet to put up a knowledge base section.