Features and Ease of Use
VINASOFT hosting solutions are powered by 100% SSD/SAS hard drives with RAID 10 configuration, offering secure website data as well as super-fast web page loading speeds. The standard features you can expect from this vendor’s hosting solutions include:
- Free SSL certificates
- Easy-to-use DirectAdmin control panel
- Unlimited MySQL databases
- Free dedicated IP addresses
- 100Mbps network publish
- Unlimited domain resources
- Unlimited FTP accounts
- Unlimited emails
VINASOFT hosting solutions are hosted in the cloud with powerful hardware and multiple servers on nodes. And its hosting infrastructure supports both Windows and Linux OS platforms. Its VPS platforms are equipped with VMware virtualization technology that separates hardware resources for optimal performance.
Moreover, the VPS servers come with flexible resources that allow for flexible resource scalability. Users can scale their CPUs, RAM, disk storage, and network, among other features to suit their business requirements.
VINASOFT has streamlined its systems for quality and reliability. When you signup to its hosting plans, users get automatic activation within 60 seconds. This is quite a fast process, in contrast with other vendors that require up to 24 hours for the activation process to be effective.
At all accounts level, the vendor commits to performing free backup services for the safety of its customer’s website data. The firm makes daily, weekly, and monthly backups that are stored on secure servers and customers can readily restore their files in the event of a disaster.
Pricing and Support
VINASOFT hosting solutions are quite affordable. They also incorporate attractive features with very few notable limitations. The hosting solutions come with flexible billing cycles where customers can make monthly, quarterly, semi-annual, and annual payments. Prices are listed in Vietnamese dong.
The VINASOFT refund policy varies. Its shared hosting and email servers come with a 30-day money-back guarantee, while dedicated and VPS servers include a seven-day money-back guarantee. Nonetheless, none of the vendors hosting solutions seem to offer an uptime guarantee.
Its technical support staff is available 24/7 via telephone, email, and ticketing system, though the vendor does not have a live chat.
The VINASOFT website has a limited knowledge base with only about six articles.