vGRID is a web hosting firm located in New Zealand. It prides itself on having a management team with over 50 years of experience in the hosting industry. It provides cloud services, including VPS servers and dedicated servers solutions. It specializes in offering infrastructure as a service (IaaS) as well as related software as a service (SaaS) to its target clientele. The company is a Qualified Multitenant Hoster (QMTH) certified by Microsoft.
Features and Ease of Use
These are the features you can expect to find in vGRID’s hosting packages:
- Windows operating system
- VMware virtualization
- Cloud storage
- Windows Server 2016
- SQL Server
- IIS Web Server
In all its hosting packages, vGRID deploys HPE 3PAR StoreServ and HPE Synergy technologies. The firm also applies VMware virtualization technology for improved performance and enhanced stability of its hosting packages.
Its servers run on Windows Server 2016 operating system. The firm’s virtual servers hosting package comes with single CPU, 2GB RAM, and 50GB HDD on Silver Tier.
The hosting provider offers managed backup services to its clients. Its backup services are carried out in two plans. In the basic plan, it performs daily backups including Backups and Replication using Veeam technology. It applies on-site retention policies that enable the user to restore data from any daily backup for up to 14 days.
In the premium plan, the firm takes a separate backup of its client’s virtual server on a weekly basis. The data is stored safely for 12 weeks in an offsite vault (LTO Tape Media). Its offsite backups on a weekly basis are performed on Friday after 10:00 PM and before Monday at 8:00 AM (NZST).
vGRID also offers cloud storage solutions to its users. Its cloud storage includes vGRID Protect, vGRID Cloud Connect, vGRID HomeDrive, and vGRID Secure FTP Storage. Its cloud storage begins from 5GB and grows in 1GB increments, depending on the use.
Pricing and Support
vGRID’s hosting packages are competitively priced. It offers a flexible billing cycle where you can subscribe on a monthly basis. All its prices are listed in New Zealand dollar. The firm does not offer a money-back guarantee or any other refund policy, but has a network uptime guarantee of 99.99%.
In case of any concern, vGRID has a 24/7 fault resolution system that includes live chat support, ticketing system, email, and telephone support. Surprisingly, I sent them an email inquiring about their WordPress solutions but never heard back from them.
The company offers a fairly detailed knowledge base and FAQ section to supplement its customer support team.
The vendor also offers a newsletter that clients can subscribe to every two months. It uses the newsletters to keep its clients updated on the latest news about the company.