Features and Ease of Use
As an enterprise-level host, Verdina offers a small selection of dedicated server packages that come with the following core features:
- Up to 128 GB RAM
- Up to 4 x HDD SSD/SATA
- Flexible bandwidth
- 1 Gbps dedicated uplink
- KVM access
Despite its tagline “Fast, Secure, Reliable,” Verdina doesn’t give much away about its network. But I can tell you that this vendor uses enterprise-level hardware in a secure data center with fast 1 Gbps connections. All servers use robust Intel Xeon processors with a minimum of 4 cores and have HDD SSD/SATA storage with either software RAID or hardware RAID.
Once again, the website is somewhat wanting when it comes to providing essential information, but I determined from the detailed terms and conditions that Cron jobs (with intervals of more than 15 seconds) and MySQL queries (lasting less than 15 seconds) are allowed. Also, whilst it’s not explicit, it appears that clients have “ultimate responsibility for data integrity, retention, security, backup, and ownership.”
Upon contacting customer services, I was advised that all of the servers are unmanaged, with bare operating systems and root access. Put simply, you can install any software you want.
Verdina really stands out for its customization options. All of the base plans (VerDi Entry, VerDi Medium, VerDi Storage, and VerDi High-End) can be configured in many ways before submitting your order. You can add storage and RAM, and select your RAID configuration, operating system, and the number of IPs.
Pricing and Support
Verdina’s prices are quite high, even for the base packages, and that’s before you begin to customize. That said, it’s rare to see dedicated servers as customizable as this, so you might save money in the long run by only paying for the resources you need.
You can purchase the rental plans on one, three, six, or twelve-month terms, with discounts of 5%, 10%, and 15% respectively. There’s no money back guarantee, and you must cancel your plan in writing at least three days before your billing date so as not to be billed for the next month.
My only slight frustration is that although you can choose the server specifications online, you cannot purchase hosting plans directly through the website. However, this is normal for dedicated servers.
Customer support is by ticket only, from the main website or by creating an account and logging in to submit a ticket. There’s no knowledge base, presumably because they assume a certain level of expertise if you’re buying bare metal servers.
Whilst the support might sound limited, it is 24/7 support, which I tested by contacting the company in the very early hours of the morning and receiving a response within 25 minutes:
The live chat operator was helpful and polite and wrote excellent English.