Features and Ease of Use
VDX sells a range of hosting services, as well as domain registration and SSL certificates. The core features of the plans include:
- Online backup available
- Domain registration available
- SSL certificates available
- Up to 100GB SSD disk space
- Unlimited data traffic per month
VDX sells a range of website hosting plans that are compatible with WordPress, Drupal, and Joomla!. The plans all use SSD storage for faster disk read/write speeds, along with the user-friendly Plesk control panel.
The Linux plans come with CentOS, while if you require ASP.net, ASP, or a Microsoft SQL database, there are also Windows plans available. All of the plans support PHP versions 5.6 through 7.2, as well as FTP access.
If you’re a developer, you might like the integration with Git via the Plesk control panel, and beginners will likely appreciate the WordPress Toolkit 2.0, making it possible to create a staging environment of your WordPress installation.
Pricing and Support
The affordably priced base plan comes with unlimited traffic and 10GB disk space, which is more than enough for most people. However, if you need more than 10GB disk space, you’ll need to upgrade to one of the higher tier plans, which do get quite pricey. Also, all of the plans only include one domain, in case that’s an issue for you.
You can only purchase the plans on a monthly basis, which means there are no discounts for longer terms. Keep in mind that domain names, SSL certificates, and the somewhat strange “Premium AntiSpam” feature are additional optional costs to consider.
If you need to contact customer service, the team is available Monday to Friday from 9:00 a.m. to 7:00 p.m. by phone, Monday to Friday from 9:00 a.m. to 9:00 p.m. by email, and between 11:00 a.m. and 1:00 p.m. only on Saturday and Sunday. There’s a small FAQ section on the website, as well as support via TeamViewer.
My experience with the support team was positive. I contacted the team mid-morning on a weekday via email to confirm the location of the servers and received a reply on the same day letting me know all the servers are located in the Netherlands.