Reviews and expert opinion Value-Server

Goran Pavličević
Goran Pavličević
Web Hosting Expert
With over 15 years’ experience in the Japanese market, value-server offers cheap web hosting solutions with a decent set of features. However, its customer support is severely lacking.

Overview

value-server main page

Based in Japan, Value-server is a web hosting provider owned by GMO DigiRock. It specializes in shared hosting and domain registration delivered through its in-house data center in Tokyo, Japan.

The website is a little jumbled and entirely in Japanese, but it’s still quite informative. All prices are presented in Japanese yen.

Features and Ease of Use

Value-server offers four shared hosting plans — Marutto, Eco, Standard, and Business. They differ mainly in storage, monthly bandwidth, domains, subdomains, and email accounts.

Here’s a quick breakdown of value-server’s SSD storage capacity:

  • Marutto: 25 GB
  • Eco: 50 GB
  • Standard: 100 GB
  • Business: 400 GB

All plans come with these features as standard:

  • Custom control panel
  • SSH access
  • Cron jobs
  • Free SSL certificate

Value-server has its own web-based custom control panel that has a user-friendly interface and several built-in tools to help you manage your website without any advanced technical skills.

Cron jobs allow you to save time and set your website tasks to be automatically executed. All you need to do is input the tasks in the tool, set the time for each task to start, and leave the rest to cron jobs.

SSH access lets you reach your control panel remotely, from any device, anywhere in the world.

Unfortunately, Value-server doesn’t offer one-click installations. However, you can easily install WordPress with a few clicks from the main section of the control panel. There’s even a detailed guide on the website on how to install WordPress.

Pricing and Support

Value-server’s plan prices are quite cheap considering the features provided. The average monthly price varies depending on the contract period you choose. You can choose to be billed monthly, every three months, every six months, and annually, unless you’re on the Marutto plan, which requires an annual subscription.

Although there isn’t a money-back guarantee, Value-server does offer a 10-day free-trial (except with Marutto), and you can pay via credit/debit card, Yahoo Wallet, WebMoney, bank transfer, and postal transfer.

The website is packed with information and has a hefty knowledge base that contains articles and guides, as well as a FAQ section covering most major topics. You can contact customer support through live chat and ticket support. Sadly,  live chat is rarely available. It could be because of the time zone difference, but I couldn’t get through to them no matter what time I tried. I hope you have better luck with it.

I submitted a ticket to support with all my questions, and more than a week later, I still have no answer.

value-server support

Pricing

4.2

User reviews

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Comparison

How does Value-Server match up to the competition?

Hostinger Compare 4.9 Compare
InterServer Compare 4.8 Compare
Value-Server Compare 4.2 Compare
Bluehost Compare 2.5 Compare

Bottom line on Value-Server

With its cheap prices, easy-to-use management system, and attractive feature set, Value-server is a good option for both beginners and businesses.

Pros

  • Free SSL certificate
  • WordPress-optimized control panel
  • SSD storage
  • 10-day free trial

Cons

  • Website is in Japanese only
  • Unresponsive customer support

Get cheap Japanese web hosting solutions from Value-Server.

Goran Pavličević
Goran Pavličević
It is said that Goran has never met anything that could not be optimized. Possessing a diverse background in IT, business and writing, he manages WebsitePlanet's affiliate program. It would be a bit of a stretch to say that he knows what spare time is, but if he had any he'd use it to travel around the world with his family. 

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