UnderHost started its journey in 2007 as a shell account and email hosting company. It has come a long way since then, and today it offers a range of web hosting services and servers along with off-site backups, web design and development, domain solutions and web add-on services.
This company’s staff boasts more than thirty years of combined experience in I.T., hosting, and technical customer service. To date, UnderHost has served more than 6,000 clients and now hosts approximately 25,000 domains.
UnderHost’s website is in English, but its client area supports twenty-five additional languages.
Features and Ease of Use
UnderHost offers four shared Linux hosting plans named UnderMini, UnderHost, UnderScene, and UnderShare. It also offers four offshore hosting, four reseller shared hosting, and four offshore reseller hosting plans along with several offshore and onshore VPS, Windows cloud VPS, managed cloud hosting, and (offshore and onshore) dedicated servers.
With UnderHost’s shared hosting plans, you get 1 to 20 GB HDD disk space, 50 to 800 GB bandwidth, and 1 to unlimited domains and MySQL databases. All these plans are backed by a lower-than-average 99.9% uptime guarantee, and with these plans you also get:
- Fast and free setup
- cPanel control panel
- Unlimited FTP accounts
- Free Let’s Encrypt SSL
- Custom PHP configuration and PHP version selection
- Free DDoS protection
- Instant backups
- Cron jobs
UnderHost provides the Softaculous auto-installer to run more than 350 application installation scripts. For e-commerce features, you can instantly use Zen Cart, CubeCart, and osCommerce.
To improve page loading speeds, you get the Cloudflare CDN for free, which caches content close to where your website visitors are located. Further performance improvements include the use of SSD storage in redundant RAID configurations for data security.
Pricing and Support
UnderHost’s affordably priced hosting plans can be purchased on monthly, quarterly, semi-annual or annual terms by Bitcoin, PayPal or credit cards.
New customers get a limited 14-day money-back guarantee that gives you two weeks to decide if this really is the host for you, but beware that you can jeopardize your refund if you don’t abide by the detailed terms.
You can reach UnderHost’s 24/7 customer support via live chat or ticket system, or by logging into the customer panel. No live chat agents were available when I wanted to use it, but my offline message was answered promptly:
For self-support purposes, UnderHost provides a nicely-populated knowledge base plus a blog containing additional information.