Reviews and expert opinion ua-hosting.company

Goran Pavličević
Goran Pavličević
Web Hosting Expert

UA-Hosting has offered feature-rich, affordable hosting for almost 14 years, and its services are backed by prompt customer support.


Overview

uahosting main

Founded in 2006, Latvia-based UA-Hosting also has offices in Ukraine and other European countries. Its servers are located in the U.S.A., the Netherlands, Singapore, Russia, and the U.K.

UA-Hosting’s English- and Russian-language website presents prices in U.S. dollars and sells shared hosting, VPS hosting, dedicated servers, and domain registration.

Features and Ease of Use

UA-Hosting features

UA-Hosting offers shared hosting on servers in the U.S.A. and the Netherlands, but the plans appear to be identical. The four levels of hosting — SSD BASIC, SSD BUSINESS, SSD ENTERPRISE, and SSD VIP — vary in disk space, hosted websites, databases, estimated page views, and monthly bandwidth. Otherwise, they have these features in common:

  • ISPManager 5 Business control panel
  • Softaculous installer
  • Free website builder
  • Free SSL certificate
  • SSD storage
  • 99.5% uptime guarantee

Hosting accounts are managed via the ISPManager 5 Business control panel. Although I usually prefer one of the more popular cPanel or Plesk control panels, ISPManager is considered to be up among them in terms of ease of use. It includes the Softaculous installer for a plethora of popular applications such as WordPress, Joomla, Drupal, Magento, PrestaShop, Opencart, Typo3, and phpBB.

As an alternative creating a CMS-backed website with one of the aforementioned programs, you could use the free website builder to build a professional web presence without having to be a professional web designer or developer. It include hundreds of readymade layout templates for you to customize with your own text and graphics.

Pricing and Support

UA-Hosting support

UA-Hosting’s prices are quite affordable compared with European and international competitors. You can pay by various methods, including bank transfer, credit/debit cards, PayPal, and even Bitcoins, on monthly, quarterly, semi-annual, and annual billing cycles. There is no money-back guarantee, as far as I can see, so you’d have to be confident about committing for a full year (if that’s the billing cycle you choose).

Although self-support resources seems to be scarce — a few frequently asked questions and an almost-bare knowledge base — the one-to-one support is better. You can make contact via telephone, ticket, email, or live chat, and I got quick answers to my questions via the live chat channel.

Comparison

How does ua-hosting.company match up to the competition?

Hostinger Compare 4.9 Compare
InterServer Compare 4.8 Compare
ua-hosting.company Compare 4.1 Compare
Bluehost Compare 2.5 Compare

Pricing

4.1

ua-hosting.company Web Hosting

User reviews

Based on 3 reviews in 1 languages
2.3
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5.0
Ирина Борзик
Ukraine
April 28, 2020
Очень довольна сотрудничеством!

Мне этот хостинг выбрал сын, который хорошо разбирается в хостингах и программировании, в отличие от меня. Делаю небольшой сайт для родственницы. Плата за хостинг маленькая, и мне было неловко даже первый раз беспокоить техподдержку. Но очень терпеливо ко мне относятся, прощают дилетанство, помогают разобраться, все работает, и я очень довольна. [Ticket ID: 586659]

avatar
1.0
anonymus
Germany
April 18, 2020
Отключают сайт по первой жалобе конкурентов

Не дают времени выяснить проблему и отключают сайт, деньги не возвращают. Любой может пожаловаться на Ваш сайт по выдуманной причине, и Ваш сайт просто пропадет. Не рекомендую этот хостинг! Зря потачено время и зря оплачены деньги, я очень зол.

1.0
Askat N.
Kyrgyzstan
March 23, 2020
Безобразная огранизация

Отключают отплаченные услуги без причины, поддержка молчит часами в рабочие дни. По их вине были отключены более чем на 10 дней. После они повторно отключили услуги и перестали отвечать на обращения, при этом услуги были оплачены на несколько месяцев вперед.

Sergii S.
April 15, 2020

Приветствую, уточните пожалуйста Ваш логин, такого быть не может, что поддержка не отвечает часами. SLA ответа тех. отдела 10 минут в дневное время и 30 минут в ночное. Вопросы продаж решаются отделом продаж с понедельника по пятницу, SLA ответа час. В остальные дни - в дежурном режиме.

Bottom line on ua-hosting.company

Reliable features, low prices, and attentive customer support are the three pillars of a good hosting provider, and UA-Hosting checks all three boxes. Two things would make me feel better: a more comprehensive knowledge base, and a money-back guarantee.

Pros

  • Affordable prices
  • 99.5% uptime guarantee
  • SSD storage
  • Free website builder

Cons

  • Limited knowledge base
  • No money-back guarantee

Check out  for cheap hosting solutions.

Goran Pavličević
Goran Pavličević
It is said that Goran has never met anything that could not be optimized. Possessing a diverse background in IT, business and writing, he manages WebsitePlanet's affiliate program. It would be a bit of a stretch to say that he knows what spare time is, but if he had any he'd use it to travel around the world with his family. 

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