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ua-hosting.company Review 2024 – Is It Worth It?

Goran Pavličević Goran Pavličević Web Hosting Expert

UA-Hosting has offered feature-rich, affordable hosting for almost 14 years, and its services are backed by prompt customer support.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
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uahosting main

Founded in 2006, Latvia-based UA-Hosting also has offices in Ukraine and other European countries. Its servers are located in the U.S.A., the Netherlands, Singapore, Russia, and the U.K.

UA-Hosting’s English- and Russian-language website presents prices in U.S. dollars and sells shared hosting, VPS hosting, dedicated servers, and domain registration.

Features and Ease of Use

UA-Hosting features

UA-Hosting offers shared hosting on servers in the U.S.A. and the Netherlands, but the plans appear to be identical. The four levels of hosting — SSD BASIC, SSD BUSINESS, SSD ENTERPRISE, and SSD VIP — vary in disk space, hosted websites, databases, estimated page views, and monthly bandwidth. Otherwise, they have these features in common:

  • ISPManager 5 Business control panel
  • Softaculous installer
  • Free website builder
  • Free SSL certificate
  • SSD storage
  • 99.5% uptime guarantee

Hosting accounts are managed via the ISPManager 5 Business control panel. Although I usually prefer one of the more popular cPanel or Plesk control panels, ISPManager is considered to be up among them in terms of ease of use. It includes the Softaculous installer for a plethora of popular applications such as WordPress, Joomla, Drupal, Magento, PrestaShop, Opencart, Typo3, and phpBB.

Instead of creating a CMS-backed website with one of the aforementioned programs, you have the option to utilize the free website builder for establishing a professional web presence, even if you aren’t a professional web designer or developer. This tool provides a multitude of pre-designed layout templates, offering the flexibility to personalize them with your own text and graphics.

Pricing and Support

UA-Hosting support

UA-Hosting’s prices are quite affordable compared with European and international competitors. You can pay by various methods, including bank transfer, credit/debit cards, PayPal, and even Bitcoins, on monthly, quarterly, semi-annual, and annual billing cycles. There is no money-back guarantee, as far as I can see, so you’d have to be confident about committing for a full year (if that’s the billing cycle you choose).

Although self-support resources seems to be scarce — a few frequently asked questions and an almost-bare knowledge base — the one-to-one support is better. You can make contact via telephone, ticket, email, or live chat, and I got quick answers to my questions via the live chat channel.




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ua-hosting.company REVIEW: BOTTOM LINE

Reliable features, low prices, and attentive customer support are the three pillars of a good hosting provider, and UA-Hosting checks all three boxes. Two things would make me feel better: a more comprehensive knowledge base, and a money-back guarantee.


  • Affordable prices
  • 99.5% uptime guarantee
  • SSD storage
  • Free website builder


  • Limited knowledge base
  • No money-back guarantee

Check out UA-Hosting for cheap hosting solutions.
Goran Pavličević Goran Pavličević
It is said that Goran has never met anything that could not be optimized. Possessing a diverse background in IT, business and writing, he is part of Website Planet’s business development team. It would be a bit of a stretch to say that he knows what spare time is, but if he had any he’d use it to travel around the world with his family.
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Не раджу вам вести спілкування з менеджерами цієї комапніі. На запит про співпріцю отримав відповідь "чого ви нам пишите", чи "я зроблю Вам пропозицію, від якої Ви зможете відмовитись і продовжити потерпати від проблем". Це не рівень клієнторінтоновсті, навіть якщо клієнт пише вам з незовсім точним ТЗ.

Владилен Андриенко, Ukraine
August 29, 2022
Очень довольна сотрудничеством!

Мне этот хостинг выбрал сын, который хорошо разбирается в хостингах и программировании, в отличие от меня. Делаю небольшой сайт для родственницы. Плата за хостинг маленькая, и мне было неловко даже первый раз беспокоить техподдержку. Но очень терпеливо ко мне относятся, прощают дилетанство, помогают разобраться, все работает, и я очень довольна. [Ticket ID: 586659]

Ирина Борзик, Ukraine
April 28, 2020
Отключают сайт по первой жалобе конкурентов

Не дают времени выяснить проблему и отключают сайт, деньги не возвращают. Любой может пожаловаться на Ваш сайт по выдуманной причине, и Ваш сайт просто пропадет. Не рекомендую этот хостинг! Зря потачено время и зря оплачены деньги, я очень зол.

anonymus, Germany
April 18, 2020
Безобразная огранизация

Отключают отплаченные услуги без причины, поддержка молчит часами в рабочие дни. По их вине были отключены более чем на 10 дней. После они повторно отключили услуги и перестали отвечать на обращения, при этом услуги были оплачены на несколько месяцев вперед.

Askat Nazarmatov
March 23, 2020

Приветствую, уточните пожалуйста Ваш логин, такого быть не может, что поддержка не отвечает часами. SLA ответа тех. отдела 10 минут в дневное время и 30 минут в ночное. Вопросы продаж решаются отделом продаж с понедельника по пятницу, SLA ответа час. В остальные дни - в дежурном режиме.

Sergii Sikorskyi , Netherlands
April 15, 2020
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
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