TWS Hosting started offering hosting services back in 2003 in the U.S. and 2013 in Canada. This is done on premium hosting infrastructure which caters to thousands of customers from over forty countries all over the world. The website is available in English and allows for translations to French.
Features and Ease of Use
TWS Hosting provides both Linux and Windows shared web hosting options. These generally feature:
- At least 100GB SSD disk space
- Unlimited email accounts
- Unlimited databases
- Free domain name
- 30-day money-back guarantee
- 99.9% availability guarantee
- Free website migration
All hosting is done on cutting-edge technology with SSD hard drives that accelerate up to two times more than traditional hard drives. This helps contribute to the 99.9% availability guarantee, and with any purchase you make for more than a year, you will benefit from free registration or migration of a domain name.
For ease of use, most beginners will like the simple yet powerful control panels for managing your websites and hosting accounts. There is cPanel for Linux and Plesk for Windows. They both have intuitive and easy to use interfaces that don’t require any prior technical background to operate.
Pricing and Support
TWS Hosting has four plans for each of the shared hosting packages and the price point is expensive. Unlike local and international competitors, its most basic plan for Linux shared hosting comes with at least 100GB disk space while that for Windows starts with unlimited storage space. Although these entry-level plans only support hosting for one website each, if you buy them for a full year, you’ll be entitled to a free domain registration or transfer.
It’s good to note that TWS Hosting offers a 30-day money-back guarantee. If you purchase its web hosting product and later discover that it’s not what you expected or needed, you can ask for a full refund within the month, no questions asked.
Despite featuring free website migration services, it would have been much better if it also had free SSL certificates, but this isn’t the case. However, these can be purchased separately and you can choose either RapidSSL, GeoTrust, or Comodo. The vendor also has Weebly website builder plans that give you great convenience and ease in creating beautiful websites. With its drag-and-drop capability, you can build a fully customized website in minutes.
The Linux shared hosting plans have monthly, quarterly, annual, biennial, and triennial billing cycles, whereas the Windows options only have annual, biennial, and triennial terms. These plans come with different discounts which only apply to the longer billing terms. To pay for any plan you can use credit cards, Bitcoin, checks, wire transfers, or direct deposit.
This vendor maintains a detailed knowledge base that you can use to comfortably get answers to the most common questions. It also offers 24/7 customer support through tickets, phone, and email. I submitted my query via ticket and got personalized answers about an hour later.