Reviews and expert opinion TurnKey Internet

Ranked 25th from 3941 Web Hosting
4.6
Mark Holden
Mark Holden
Web Hosting Expert
TurnKey Internet is an impressive website hosting company. They own their own American data center, have excellent network availability, and offer 24/7 technical support.

Overview

Founded in 1999 by Adam Wills, an industry expert with decades of experience in running successful website hosting companies, TurnKey Internet is a New York-based website hosting provider that focuses on providing enterprise-level services to small to medium-sized businesses. Will’s previous company scaled to more than 13,000 clients in over 100 countries around the world, which set a good precedent.

TurnKey Internet owns and operates its own American data center, and their website is available in American English.

TurnKey Internet features

Features and Ease of Use

TurnKey Internet offers shared Linux and Windows hosting, SEO hosting, reseller hosting, and dedicated server rental. As standard, their shared hosting plans come with the following core features:

  • 100% network uptime guarantee on all services 
  • R1Soft backup for automatic website restore 
  • Domain registration available at additional cost 
  • From five to unlimited add-on domains 
  • Free SSL certificates available 
  • Unlimited RAID 10 SSD storage 
  • Unlimited bandwidth

TurnKey Internet owns and operates its own data center in New York, which means fast website load speeds and fast response times to issues. Not only is this data center fully compliant with high American certification standards, but it also achieves 100% availability which is backed by a service level agreement.

They use SSDs for storage (which means much faster disk read speeds than traditional hard disks) and dedicated IPv4 and IPv6 addresses (which means your websites will be extremely fast and reachable via either the old or new Internet addressing system).

In terms of features, I could go on forever! But don’t worry, I won’t. For beginners, they have the Softaculous one-click installer and a free website builderFor experts, they support PHP 5.6 and 7, PerlCGIRuby, RoR, and Python. They also offer an unlimited plan with unlimited disk space, bandwidth, subdomains, add-on domains, parked domains, MySQL databases, and more. Although ‘unlimited’ can never really mean truly unlimited, I think you’d be hard pushed to find a more comprehensive plan.

Pricing and Support

The Linux shared hosting plans are very affordable, but the Windows plans are little more expensive (as is common). Their plans come with a free SSL certificate but domain registration costs extraThe plans come in one, twelve and twenty-four-month lengths, which are greatly discounted for the longer terms. They even offer a 30-day money-back guarantee.

TurnKey Internet’s technical and commercial support is rock solid, with live chat available 24/7 for tech support and during working hours on weekdays for sales. I’ve contacted them by live chat several times out-of-hours and the technical support team has always answered my questions quickly and easily, so I’m really impressed.

They also have email and phone support, as well as a ticket system for signed-up customers. Oh yes, and a handy online help center.

User reviews

2.0
Based on 1 reviews in 1 languages
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Aladdin A.
Egypt
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It is strange how they just take your money and give you nothing

I bought a VPS with them for 1 year on Black Friday. The two months were ok. I use the VPS to sync my files between Dropbox and Google drive. The syncing was going ok until I needed to sync 35GB. I started the sync process at night and wake up in the morning with them shutting down the server because it is reading and writing to the hard disk at the same time. Which is according to their support is using more than it is assigned to the VPS.I had the same server with OVH with the same specification and the same setup and I never heard from them about the hard disks ( I have been using OVh servers for two years now ).When I said ok, I will cancel the server and please refund me the 10 months left ( I already paid for 12 and used 2 ), they said that they do not prorate and thy can't refund me anything since the first 30 days have passed.I really don't care about the money or their crappy servers but I am amazed how they take the money and feel ok about giving nothing in return.

Bottom line on TurnKey Internet

TurnKey Internet is one of the most impressive hosting companies I have come across. They have grown substantially since 1999; launching their own data center, and now serving customers in over 100 countries.

Pros

  • Affordable pricing available 
  • 30-day money-back guarantee 
  • Month-to-month plans 
  • 100% network availability 

Cons

  • Sales support only available on weekdays 
  • Domain registration is an added cost 
Mark Holden
Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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