Founded in 1999 by Adam Wills, an industry expert with decades of experience in running successful website hosting companies, TurnKey Internet is a New York-based website hosting provider that focuses on providing enterprise-level services to small to medium-sized businesses. Will’s previous company scaled to more than 13,000 clients in over 100 countries around the world, which set a good precedent.
TurnKey Internet owns and operates its own American data center, and their website is available in American English.
Features and Ease of Use
TurnKey Internet offers shared Linux and Windows hosting, SEO hosting, reseller hosting, and dedicated server rental. As standard, their shared hosting plans come with the following core features:
- 100% network uptime guarantee on all services
- R1Soft backup for automatic website restore
- Domain registration available at additional cost
- From five to unlimited add-on domains
- Free SSL certificates available
- Unlimited RAID 10 SSD storage
- Unlimited bandwidth
TurnKey Internet owns and operates its own data center in New York, which means fast website load speeds and fast response times to issues. Not only is this data center fully compliant with high American certification standards, but it also achieves 100% availability which is backed by a service level agreement.
They use SSDs for storage (which means much faster disk read speeds than traditional hard disks) and dedicated IPv4 and IPv6 addresses (which means your websites will be extremely fast and reachable via either the old or new Internet addressing system).
In terms of features, I could go on forever! But don’t worry, I won’t. For beginners, they have the Softaculous one-click installer and a free website builder. For experts, they support PHP 5.6 and 7, Perl, CGI, Ruby, RoR, and Python. They also offer an unlimited plan with unlimited disk space, bandwidth, subdomains, add-on domains, parked domains, MySQL databases, and more. Although ‘unlimited’ can never really mean truly unlimited, I think you’d be hard pushed to find a more comprehensive plan.
Pricing and Support
The Linux shared hosting plans are very affordable, but the Windows plans are little more expensive (as is common). Their plans come with a free SSL certificate but domain registration costs extra. The plans come in one, twelve and twenty-four-month lengths, which are greatly discounted for the longer terms. They even offer a 30-day money-back guarantee.
TurnKey Internet’s technical and commercial support is rock solid, with live chat available 24/7 for tech support and during working hours on weekdays for sales. I’ve contacted them by live chat several times out-of-hours and the technical support team has always answered my questions quickly and easily, so I’m really impressed.
They also have email and phone support, as well as a ticket system for signed-up customers. Oh yes, and a handy online help center.