Reviews and expert opinion Trance Host

Ranked 1002nd from 2654 Web Hosting
4.3
Ease of Use
4.3
Features
4.3
Pricing
4.3
Support
4.3
Server locations
Canada
USA
Mark Holden
Mark Holden
Web Hosting Expert
Trance Host is a long-standing Bangladeshi hosting business. If you need lots of additional features, you won’t find them here because Trance Host sells simple plans with a small selection of uncomplicated features.

Overview

Trance Host

Founded in 2003, Trance Host is a Bangladeshi website hosting business that is a subsidiary of I.T. solutions company Trancetronic Technologies. This host’s website is in English.

Features and Ease of Use

Trance Host offers shared hosting plans, virtual private servers, and domain registration. The shared hosting plans come with the following core features as standard:

  • 9% uptime, not backed by a service level agreement
  • Automatic overnight backups
  • Free domain registration with the highest plan
  • Free Let’s Encrypt SSL certificate with all plans
  • 1 GB, 3 GB, 5 GB, or unlimited disk space
  • 5 GB, 15 GB, 25 GB or unlimited bandwidth

The hosting plans run on Intel Xeon-based CloudLinux servers with the widely-used cPanel control panel.

The four shared hosting plansArmin, Tiesto, Roger, and Elite – all include multiple MySQL databases and FTP accounts. SSH access is available only with top two plans.

There is no website building tool, so the only notable feature for beginners is the Fantastico one-click installer. However, experts can also enjoy the support for CGI, Ruby on Rails, and Perl.

Trance Host’s slightly blurred website (go see for yourself) and its simple hosting plans are both easy to understand. Although not the most feature-packed plans I’ve ever seen, therefore not suitable for everyone, I do like the simplicity of the plans that have no unnecessary add-ons or complexity.

My main gripe with this company is the fact that the 99.9% uptime guarantee is not backed by an SLA (as confirmed by customer service).

Pricing and Support

The plans are very well-priced. If you don’t need myriad extra features, and if 1 GB disk space plus 5 GB bandwidth is enough for you, then you can grab a really affordable plan.

There is a 30-day free trial, which is an excellent way to get going with minimal risk. But getting going is not possible entirely online. Signing up is a matter of emailing support, which, while not a huge problem, is a little inconvenient and very unusual these days.

24/7 customer service is available by email, live chat, phone, Skype, Google Talk, MSN, Yahoo, and ticket. The average response time for sales is advertised as one hour, whilst it’s twenty minutes for technical support. I’m really impressed with the customer support staff. When I contacted them via live chat at 9 PM (GMT + 6), an operator picked up straight away and answered quite a few questions over the course of ten minutes:

Trance Host

This hosting vendor is slightly let down by having a knowledge base that only answers three questions, but this is a budget brand, and you can’t expect everything at such a low price.

Pricing

4.3

Web Hosting

Plan Name
Storage
Bandwidth
Free SSL
Number of Sites
Price
1 GB
5 TB
-
Unlimited
$1.07
3 GB
15 TB
+
Unlimited
$2.26
5 GB
25 TB
+
Unlimited
$3.45
Unlimited
Unlimited
-
Unlimited
$4.86
Plan Name
Storage
Bandwidth
Free SSL
Number of Sites
Price
1 GB
5 TB
Unlimited
$1.07
3 GB
15 TB
+
Unlimited
$2.26
5 GB
25 TB
+
Unlimited
$3.45
Unlimited
Unlimited
Unlimited
$4.86
More Details

VPS Hosting

Plan Name
Storage
Bandwidth
CPU
RAM
Price
10 GB
1 core
256 MB
$7.71
15 GB
2 cores
512 MB
$12.90
30 GB
4 cores
1 GB
$23.27
60 GB
4 cores
2 GB
$38.83
Plan Name
Storage
Bandwidth
CPU
RAM
Price
10 GB
1 core
256 MB
$7.71
15 GB
2 cores
512 MB
$12.90
30 GB
4 cores
1 GB
$23.27
60 GB
4 cores
2 GB
$38.83
More Details
A Free Domain is included when purchasing any hosting service from Trance Host

Bottom line on Trance Host

Trance Host has been offering a simple selection of hosting plans since 2003. Whilst the uptime is questionable, and you won’t get every imaginable feature, this company offers uncomplicated hosting with excellent customer service and free migrations at great prices.

Pros

  • All of the plans are affordable
  • Customer 24/7 customer service
  • 30-day free trial on all plans
  • Support for Ruby on Rails

Cons

  • Uptime guarantee not backed by an SLA
  • No website building tool
Mark Holden
Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

Trance Host Alternatives

374910
© 2019 WebsitePlanet.com. All Rights Reserved.