Features and Ease of Use
As a new Tigier web hosting customer, you get a mix of tools and features to help kick-start your online journey. All of the solutions come with cPanel control panel, an all-in-one control panel that provides full control of all your website resources. Your hosting account also includes the following standard features:
- Unlimited monthly bandwidth
- Unlimited subdomain
- Free domain name
- Unlimited MySQL databases
- Shared SSL certificates
- One-click app installer
- 99.9% uptime guarantee
- IP dedicated addresses
From the cPanel control panel, users can switch between different PHP versions: PHP 5.6, 7.0 and 7.1, and once your website is set up, you also can install your favorite CMS application with just a simple click.
Tigier’s hosting infrastructure consists purely of cloud technology, including the latest generation Intel core processors to guarantee the best hosting services. Moreover, its VPS uses 100% SSD storage systems and also comes with VMWare virtualization technology. This way, you get to host your website in extremely fast virtual servers providing robust hosting services.
This vendor’s hardware resources are housed in distinct locations across the globe. While the dedicated servers are hosted in Istanbul, Turkey, VPS customers get to host their OpenStack-based VPS servers in Chicago, in the United States.
Besides offering website services with SSL certificates, this hosting company has done very little to guarantee the protection of its customer’s web resources. There is no DDoS protection, firewalls, malware and virus scanners, or even backups to help safeguard its clients’ data in the event of a loss.
Pricing and Support
Although Tigier web hosting packages are low priced, the fact that you would need to outsource services such as backups, SiteLock, or DDoS protection could mean more cost and a lot of inconvenience. That said, its hosting solutions come with flexible billing cycles starting from monthly payment options and prices are listed in U.S. dollars.
Tigier’s shared web hosting, dedicated servers, and VPS hosting services guarantee an uptime availability of 99.9%, and while the vendor has a seven-day unconditional money-back guarantee, it only applies to annual hosting services for the shared web hosting packages.
Customers can contact the Tigier support desk via telephone, email, or live chat. The technical support staff is available 24/7 and once you submit a support ticket, the vendor promises to respond to your inquiry within up to 45 minutes depending on how complicated your problem is.
I sent an email inquiring about this vendor’s WordPress solutions, but never received a reply.
Tigier does not seem to have any self-support resources available for DIY customers; there is no knowledge base, no video tutorials, or even an FAQ section.