Reviews and expert opinion ThePrimeHost

Ranked 2376th from 2640 Web Hosting
4.0
Ease of Use
4.0
Features
4.0
Pricing
4.0
Support
3.9
Mark Holden
Mark Holden
Web Hosting Expert
American web hosting company ThePrimeHost brings almost 20 years of experience to the hosting market. In that time, I would have hoped it had thought a bit more about support.

Overview

ThePrimeHost

Founded back in 2001, American hosting provider ThePrimeHost offers a wide range of hosting solutions including shared hosting, reseller hosting, VPS hosting, and dedicated servers. Its well-organized and informative website is in English.

Features and Ease of Use

ThePrimeHost offers two kinds of shared hosting, Unlimited Hosting and SSD Hosting, that differ mainly in disk space but have these features in common:

  • Unlimited bandwidth
  • cPanel
  • Softaculous installer
  • RVsitebuilder Pro
  • CloudLinux
  • Cron jobs

The Unlimited Hosting packages come with 10 GB to 40 GB disk space and from 1 to 30 add-on domains, which should be sufficient for personal blogs and even small businesses. As you might expect, the SSD Hosting plans provide less disk space of 3 GB to 15 GB.

All shared hosting plans include the user-friendly cPanel control panel to manage all aspects of your website, such as adjusting your website backup intervals, moving files, and adding/removing domains. The integrated Softaculous application installer helps you install your favorite CMS and other apps such as WordPress, Joomla, Drupal, PrestaShop, Magento, and more.

To build your website in the first place, the cost-efficient RVsitebuilder Pro allows you to create a website with a simple drag-and-drop interface from 900 design templates, and you don’t need design skills to do so.

Pricing and Support

For the features provided, ThePrimeHost’s shared hosting prices are affordable and can be paid for with PayPal or credit cards. You can also choose to be billed monthly or annually, and the 30-day money-back guarantee should make you feel better about making the annual commitment.

ThePrimeHost’s customer contact channels are limited to telephone and ticket. Unfortunately, my test support ticket received no response, and there is no useable knowledge base to fall back on:

ThePrimeHost

Pricing

4.0

Web Hosting

Plan Name
Storage
Bandwidth
Price
10 GB
Unlimited
$1.99
20 GB
Unlimited
$2.99
40 GB
Unlimited
$4.99
3 GB
Unlimited
$1.99
7 GB
Unlimited
$2.99
10 GB
Unlimited
$3.99
15 GB
Unlimited
$4.99
Plan Name
Storage
Bandwidth
Price
10 GB
Unlimited
$1.99
20 GB
Unlimited
$2.99
40 GB
Unlimited
$4.99
3 GB
Unlimited
$1.99
7 GB
Unlimited
$2.99
10 GB
Unlimited
$3.99
15 GB
Unlimited
$4.99
More Details

Reseller Plan

Plan Name
Storage
Bandwidth
Panel
Number of Sites
Price
50 GB
1 TB
cPanel/WHM
50
$3.48
75 GB
Unlimited
cPanel/WHM
Unlimited
$6.98
100 GB
Unlimited
cPanel/WHM
Unlimited
$10.48
125 GB
Unlimited
cPanel/WHM
Unlimited
$13.48
50 GB
1 TB
cPanel/WHM
50
$13.95
75 GB
2 TB
cPanel/WHM
Unlimited
$24.95
100 GB
3 TB
cPanel/WHM
Unlimited
$34.95
125 GB
5000 GB
cPanel/WHM
Unlimited
$49.95
100 GB
1000 GB
cPanel/WHM
$25.00
200 GB
2000 GB
cPanel/WHM
$35.00
250 GB
2500 GB
cPanel/WHM
$40.00
300 GB
3000 GB
cPanel/WHM
$45.00
400 GB
4000 GB
cPanel/WHM
$50.00
Plan Name
Storage
Bandwidth
Panel
Number of Sites
Price
50 GB
1 TB
cPanel/WHM
50
$3.48
75 GB
Unlimited
cPanel/WHM
Unlimited
$6.98
100 GB
Unlimited
cPanel/WHM
Unlimited
$10.48
125 GB
Unlimited
cPanel/WHM
Unlimited
$13.48
50 GB
1 TB
cPanel/WHM
50
$13.95
75 GB
2 TB
cPanel/WHM
Unlimited
$24.95
100 GB
3 TB
cPanel/WHM
Unlimited
$34.95
125 GB
5000 GB
cPanel/WHM
Unlimited
$49.95
100 GB
1000 GB
cPanel/WHM
$25.00
200 GB
2000 GB
cPanel/WHM
$35.00
250 GB
2500 GB
cPanel/WHM
$40.00
300 GB
3000 GB
cPanel/WHM
$45.00
400 GB
4000 GB
cPanel/WHM
$50.00
More Details

VPS Hosting

Plan Name
Storage
Bandwidth
CPU
RAM
Price
100 GB
Unlimited
4 Cores
2 GB
$37.95
250 GB
Unlimited
4 Cores
4 GB
$54.95
600 GB
Unlimited
6 Cores
8 GB
$99.95
1000 GB
Unlimited
8 Cores
10 GB
$149.95
Plan Name
Storage
Bandwidth
CPU
RAM
Price
100 GB
Unlimited
4 Cores
2 GB
$37.95
250 GB
Unlimited
4 Cores
4 GB
$54.95
600 GB
Unlimited
6 Cores
8 GB
$99.95
1000 GB
Unlimited
8 Cores
10 GB
$149.95
More Details

Dedicated Server

Plan Name
Storage
Bandwidth
CPU
RAM
Price
1 TB
10 TB
Intel Quad-Core E3-1270
16 GB
$135.00
2 TB
Unlimited
Intel Quad-Core E3-1240 V2
32 GB
$185.00
1 TB
10 TB
ntel Dual-Quad L5420
24 GB
$210.00
1 TB
10 TB
Intel Quad-Core E3-1230
16 GB
$270.00
2 TB
Unlimited
Intel Quad-Core E3-1240V2
32 GB
$370.00
Plan Name
Storage
Bandwidth
CPU
RAM
Price
1 TB
10 TB
Intel Quad-Core E3-1270
16 GB
$135.00
2 TB
Unlimited
Intel Quad-Core E3-1240 V2
32 GB
$185.00
1 TB
10 TB
ntel Dual-Quad L5420
24 GB
$210.00
1 TB
10 TB
Intel Quad-Core E3-1230
16 GB
$270.00
2 TB
Unlimited
Intel Quad-Core E3-1240V2
32 GB
$370.00
More Details

Bottom line on ThePrimeHost

Despite its many years of experience in the hosting world, ThePrimeHost still has a way to go to prove itself to me. Although it offers a wide range of feature-rich hosting products at attractive prices, it seems to be seriously let down by its support provision (or lack of it). 

Pros

  • RVsitebuilder Pro
  • Affordable prices
  • Softaculous
  • 30-day money-back guarantee

Cons

  • No pre-sales support response
  • No knowledge base

Affordable and feature-rich hosting solutions available at ThePrimeHost.

Mark Holden
Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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