Ukrainian company TanHost, which was founded in 2002, is a child product of Tangram Group. It offers a wide range of hosting solutions such as shared hosting, reseller hosting, VPS, dedicated servers, colocation, SSL services, and domain name registration.
TanHost has servers in multiple data centers in different locations, including Germany, the Netherlands, the U.S.A, Canada, Russia, Ukraine, Malaysia, and Singapore.
This vendor’s website is very unpolished and confusing, and its animated header relies on the now almost obsolete Flash technology. While you can switch the website between the Ukrainian and Russian languages, the additional button to switch it into English doesn’t work, so (like me) you’ll have to rely on your browser to translate it instead.
Features and Ease of Use
TanHost sells two types of Linux hosting (Cheap and Business), and one kind of Windows hosting (Business). There are four price plans for each of the hosting options, which vary by disk space and a few other things.
Regardless of the plan you pick, the shared hosting features include:
- 99.9% uptime guarantee
- Servers in various countries
- WHM/cPanel control panel (for Linux)
- Enkompass control panel (for Windows)
- Unlimited traffic
- Daily backups
- Fantastico app installer
One of those features of particular interest to me is the Enkompass control panel which was discontinued in 2014. In turns out that TanHost’s website is outdated, and it actually provides the Plesk control panel for Windows hosting.
Linux hosting uses the popular, user-friendly cPanel control panel that comes with the Fantastico installer for CMS and other apps such as WordPress, Joomla, Drupal, and more. Other Linux features include the CGI Center (for activating and modifying basic CGI scripts) and SSH access, plus you get support for PHP, Perl, Python, Ruby on Rails, cURL, Cron jobs, and a lot more besides.
Whether it’s Windows or Linux, I think TanHost’s webspace will be somewhat limiting for all except the smallest businesses. The lowest plan provides 50 MB disk space whereas the highest plan affords you 5,000 MB.
Pricing and Support
When it comes to pricing, I have to tell you that (at the time of writing this review) the tariffs listed on the website are out of date and will apparently be updated soon. There are no setup fees, but you have to pay a penalty to downgrade your subscription. You also have to pay extra for other things such as accessing MySQL remotely, activating spam-blocked accounts, and changing the primary hosting domain.
Shared hosting subscriptions come with a 30-day money-back guarantee and a free domain (on the higher plans). You can pay by PayPal, credit cards, bank transfer, or WebMoney, and you get a three-day free trial to evaluate the services.
TanHost’s customer support can be contacted by telephone, email, live chat, or Skype. This vendor’s live chat team is one of the slowest I’ve ever encountered, and it took almost two hours for me to get answers to some pretty basic questions.