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Established in 2000, Sun Network is an internet services provider based in Hong Kong, China. With its data centers located in Kwai Chung and San Po Kong, Hong Kong, the firm provides dedicated server solutions, web hosting services, domain name registration services, and server colocation to its target market in China and other countries globally. The Sun Network website is available in both Chinese and English.
Features and Ease of Use
Some of the features you can expect to find in Sun Network’s hosting package are as follows:
- PHP, Perl, CGI support
- Monthly bandwidth
- POP3 email accounts
- DDoS protection
- SSL certificate
- Firewall protection
- Linux operating system
- Free email forwarding
Sun Network hosts its servers in data centers located in Kwai Chung and San Po Kong in Hong Kong. Its data centers are monitored 24/7 and include both static and dynamic IP addresses. The company uses high-end infrastructure for its hosting packages. It uses hardware from top manufacturers such as Intel and Cisco.
Its customers have a wide range of operating systems to choose from depending on their preferences. The available operating systems include FreeBSD OS, Linux OS, and the CentOS operating system.
Its web hosting packages include five plans. The basic plan comes with: 500MB disk space, 5GB monthly bandwidth, and five email accounts. Its advanced package includes 10000MB disk space, 60GB monthly bandwidth, and 50 email accounts.
Sun Network also offers dedicated server solutions to its clients. Its dedicated servers include four plans. Each plan is connected to 100 Mbps Cisco switches port and to shared local and international bandwidth up to 100Mbps.
The basic plan comes with 2 Core Intel Dual Core processor, 2GB RAM, 250GB SATA, and one IP address. Its advanced plan incorporates 4 Core Intel Core processor, 4GB RAM, 500GB SATA disk space, and one IP address. Clients can choose whether or not to have RAID protection on their servers.
Dedicated Internet access (DIA) is another service provided by the hosting firm. With DIA, you will have access to the Committed Access Rate (CAR) which will give you dedicated access. You will also have access to premium class service quality which will offer you local and international access.
The vendor provides several security features to protect clients’ websites. Some of these features include the Registrar Lock, which prevents unauthorized transfers to other registrars, and it is provided free of charge. Additionally, they offer WhoisGuard Privacy Protection.
Pricing and Support
Sun Network’ hosting packages are quite expensive. Its prices are all listed in Hong Kong dollar. It offers a flexible billing cycle where clients can opt to either pay for monthly or yearly subscriptions. The firm does not offer a money-back guarantee. It also has a 99.99% network uptime guarantee.
You can get in touch with Sun Network’s technical support team through telephone, email online support, and ticketing system. It has no live chat support. The hosting provider’s support team is available 24/7 all year round.
Sun Network has included a knowledge base on its website but has restricted access; only existing customers can access it.