Reviews and expert opinion Star Server

Goran Pavličević
Goran Pavličević
Web Hosting Expert
Japanese hosting provider Star Server sells cheap hosting services with a decent set of features. Unfortunately, support is available in Japanese only.

Overview

Star Server Overview

Star Server is a Japan-based website hosting company owned by NetOwl. It was founded over a decade ago and specializes in shared hosting and domain registration and offers other web-related services. All servers are located in Japan.

Star Server has an attractive website in Japanese only. Bear in mind that your browser’s translation tool may not be able to translate everything on the site. All prices are displayed in Japanese yen.

Features and Ease of Use

Star Server offers five shared hosting plans — Economy, Light, Standard, Premium, and Business. The packages vary in storage, FTP accounts, MySQL databases, domains, and subdomains as follows:

  • The Economy plan comes with 10 GB of storage, 20 domains, 200 subdomains, 1 FTP account, and no MySQL databases
  • The Light plan comes with 50 GB of storage, 50 domains, 1,000 subdomains, 2 FTP accounts, and 1 MySQL database
  • The Standard plan comes with 100 GB of storage, unlimited domains, 3,000 subdomains, 5 FTP accounts, and 20 MySQL databases
  • The Premium plan comes with 150 GB of storage, unlimited domains, unlimited subdomains, 10 FTP accounts, and 50 MySQL databases
  • The Business plan comes with 200 GB of storage, unlimited domains, unlimited subdomains, 30 FTP accounts, and 100 MySQL databases

Some key shared hosting features include:

  • Custom control panel
  • Built-in application installer
  • SSD storage
  • Cron jobs (except for Economy plan)
  • Free SSL certificate
  • Email anti-virus function and spam filter

Star Server has its own web-based control panel with a user-friendly but slightly outdated interface to manage your website. I prefer industry-standard control panels such as cPanel or Plesk, but as long as this control panel is easy to use and can get things done, it’s fine by me.

The custom control panel includes a built-in application installer for CMS (content management system) applications, such as WordPress, with a few simple clicks.

This vendor allows cron jobs to help you set your website’s tasks to be executed automatically. However, it limits the number of tasks you can set at a time depending on the plan.

Pricing and Support

Choosing to go with Star Server won’t cost you an arm and a leg. The billing cycle options available are three months, six months. 12 months, 24 months, or 36 months. The Economy plan, however, doesn’t have a three-month option.

Star Server doesn’t have a money-back guarantee, but it offers a two-week free trial with all of its plans, and you can pay for the service via credit/debit card, PayPal, or bank transfer.

Getting information on the website is easy, thanks to a comprehensive knowledge base and a FAQ section. There’s even an FAQ section for each price plan. You can only contact customer support through a ticket system. 

I had a few questions, so I submitted a ticket and got a reply within 24 hours. The email response stated that they’re only able to handle inquiries in Japanese. While I appreciate the quick response, it wasn’t helpful at all.

Star Server Support

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Pricing

4.0

User reviews

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Comparison

How does Star Server match up to the competition?

Hostinger Compare 4.9 Compare
InterServer Compare 4.8 Compare
Star Server Compare 4.0 Compare
Bluehost Compare 2.5 Compare

Bottom line on Star Server

Star Server offers an attractive range of features at reasonable prices, but if you’re not a Japanese speaker, this may not be the most suitable provider for you. In my opinion, the company can benefit from expanding its range of services, such as offering cloud hosting, VPS (virtual private server) hosting, and reseller hosting.

Pros

  • Free SSL certificate
  • Two-week free trial
  • Affordable prices
  • SSD storage

Cons

  • Support and website are only available in Japanese
  • No network uptime guarantee

Visit Star Server for affordable hosting solutions

Goran Pavličević
Goran Pavličević
It is said that Goran has never met anything that could not be optimized. Possessing a diverse background in IT, business and writing, he manages WebsitePlanet's affiliate program. It would be a bit of a stretch to say that he knows what spare time is, but if he had any he'd use it to travel around the world with his family. 

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