Reviews and expert opinion SmallWeb

Solomon Ndung'u
Solomon Ndung'u
Web Hosting Expert

SmallWeb is a U.K. host and is a subsidiary of Cloud2Z Limited. It sells somewhat cheap and reliable website services backed by multiple hosting locations distributed worldwide.


Overview

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SmallWeb is a company based in London, the United Kingdom. It leverages its multiple server locations, so you can choose the nearest hosting location of your website for high uptime.

Its purple-themed website sells shared web hosting, reseller hosting, license add-ons, and domain name registration services.

Features and Ease of Use

SmallWeb’s website services incorporate the following standard features:

  • Free Let’s Encrypt SSL certificates
  • Softaculous one-click app installer
  • Unlimited SQL databases
  • Unlimited email accounts
  • Free SitePro website builder
  • DirectAdmin control panel support

SmallWeb provides its hosting solutions from several data centers distributed worldwide: the United States, the United Kingdom, Australia, Luxembourg, Germany, Romania, and the Netherlands.

This hosting provider applies the use of either 100% pure solid-state drives (SSDs) or NVMe SSDs on its servers to improve the performance of its customer’s websites. Users also get the latest DirectAdmin control panel to ensure security and the most recent features.

Moreover, this vendor insists that it regularly updates and maintains all of its server specs, and it has deployed them with security applications to boost users’ confidence about the safety of their hosting services. It also takes daily backups of its customer’s websites data and files free of charge and retains them remotely for a fortnight.

Pricing and Support

SmallWeb’s annual-priced web hosting packages are some of the cheapest in the web hosting market; although you can’t expect tons of hosting features. The hosting solutions are priced in British pounds but during checkout, users can also choose U.S. dollars or euros.

If you are unsatisfied or unhappy and would like your money back, you can request a full refund within 30 days. Although the vendor does not commit to an uptime guarantee, it monitors its server availability on a daily basis, and so far there have been very minimal cases of downtime.

SmallWeb

To reach out to its technical support desk, customers can do so via email, ticketing system, or by sending them a message via online chat. Unfortunately, the hosting provider has not set up telephone support.

SmallWeb has done very little to invest in self-support resources since the FAQs and knowledgebase section have just under five articles available in each.

Comparison

How does SmallWeb match up to the competition?

HostingerCompare 4.9 Compare
InterServerCompare 4.8 Compare
SmallWebCompare 4.1 Compare
BluehostCompare 2.5 Compare

Pricing

4.2

User reviews

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Bottom line on SmallWeb

With an investment in several data center locations worldwide, SmallWeb has a mission to become an appealing vendor to all types of consumers globally. Its prices are quite cheap, and although it monitors its server’s uptime, it still shies away from committing to an uptime guarantee.

Pros

  • Uses 100% pure solid-state drives or NVMe SSDs
  • Takes free daily backups retained remotely for two weeks
  • Hosting solutions are quite cheap
  • Offers a full refund within 30 days

Cons

  • Does not commit to an uptime guarantee
  • No telephone support

Get pure SSD or NVMe SSDs hosting from SmallWeb.

Solomon Ndung'u
Solomon Ndung'u
Solomon Ndung'u is a writer, author, and SEO specialist. When he's not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.

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