SmallWeb is a company based in London, the United Kingdom. It leverages its multiple server locations, so you can choose the nearest hosting location of your website for high uptime.
Its purple-themed website sells shared web hosting, reseller hosting, license add-ons, and domain name registration services.
Features and Ease of Use
SmallWeb’s website services incorporate the following standard features:
- Free Let’s Encrypt SSL certificates
- Softaculous one-click app installer
- Unlimited SQL databases
- Unlimited email accounts
- Free SitePro website builder
- DirectAdmin control panel support
SmallWeb provides its hosting solutions from several data centers distributed worldwide: the United States, the United Kingdom, Australia, Luxembourg, Germany, Romania, and the Netherlands.
This hosting provider applies the use of either 100% pure solid-state drives (SSDs) or NVMe SSDs on its servers to improve the performance of its customer’s websites. Users also get the latest DirectAdmin control panel to ensure security and the most recent features.
Moreover, this vendor insists that it regularly updates and maintains all of its server specs, and it has deployed them with security applications to boost users’ confidence about the safety of their hosting services. It also takes daily backups of its customer’s websites data and files free of charge and retains them remotely for a fortnight.
Pricing and Support
SmallWeb’s annual-priced web hosting packages are some of the cheapest in the web hosting market; although you can’t expect tons of hosting features. The hosting solutions are priced in British pounds but during checkout, users can also choose U.S. dollars or euros.
If you are unsatisfied or unhappy and would like your money back, you can request a full refund within 30 days. Although the vendor does not commit to an uptime guarantee, it monitors its server availability on a daily basis, and so far there have been very minimal cases of downtime.
To reach out to its technical support desk, customers can do so via email, ticketing system, or by sending them a message via online chat. Unfortunately, the hosting provider has not set up telephone support.
SmallWeb has done very little to invest in self-support resources since the FAQs and knowledgebase section have just under five articles available in each.