Reviews and expert opinion Siteserver

Ranked 2938th from 3173 Web Hosting
4.0
Features
4.1
Ease of Use
4.0
Support
4.0
Pricing
4.1
Elijah Charbonneau
Elijah Charbonneau
Web Hosting Expert
California-based hosting provider Siteserver was founded in 1996. It offers shared Windows and Linux web hosting as well as cloud hosting and VoIP phone services.

Overview

siteserver main

Southern California-based hosting provider Siteserver was founded in 1996. It operates three solar-powered data centers in Southern California and Las Vegas which hold 70,000 servers. This company has been awarded a Go Green Innovation Award, and it boasts about having a high A+ BBB rating, but its Better Business Bureau profile shows a B- rating and non-accredited status.

Siteserver’s website is in English.

Features and Ease of Use

Siteserver

Siteserver offers a range of hosting services, including cloud, hybrid, managed server, email, and VoIP.

You might be most interested in the Windows and Linux web hosting plans that are offered at three levels with similar resources and features including unlimited monthly bandwidth and a dedicated IP address.

The entry-level Express plan comes with 10 GB of storage, 100 email accounts, 10 MySQL/MSSQL databases, and 25 subdomains. Stepping up to the Classic package gives you 150 GB of storage, 500 email accounts, 25 databases, and 400 subdomains.

Other web hosting features are:

  • Free domain with annual purchase
  • 99.9% server uptime guarantee
  • 45-day money-back guarantee
  • Unlimited monthly bandwidth
  • Unlimited email accounts
  • SiteBuilder included
  • Google Adwords credit

You can purchase GlobalSign SSL certificates from Siteserver to secure your website and help improve its search engine ranking. The Standard SSL, Wildcard SSL, and Extended SSL certificates feature 2048-bit encryption.

Pricing and Support

siteserver 2

Siteserver’s Windows and Linux shared web hosting plans are not the cheapest available but are still comparable to many other U.S. providers’ plans, especially compared with the renewal prices that other providers charge once a promotional period has ended.

First the good news…

Siteserver advertises 24/7 customer support as being available via telephone, email, live chat, and fax. For self-support, its website includes a knowledge base.

Now the bad news…

When I tried to initiate a live chat session, none of the supposedly-available agents answered. When I sent an exploratory email, no one replied. When I clicked any of the “Order Now” buttons for hosting plans, I was lead to an “under construction” page.

Pricing

4.1

Web Hosting

Plan Name
Storage
Bandwidth
Price
10GB
Unlimited
$8.95
150GB
Unlimited
$12.95
1000GB
Unlimited
$36.95
Plan Name
Storage
Bandwidth
Price
10GB
Unlimited
$8.95
150GB
Unlimited
$12.95
1000GB
Unlimited
$36.95
More Details

Cloud Hosting

Plan Name
Storage
Bandwidth
CPU
RAM
Price
10 - 1000 GB
250 - 10000 GB
1 - 4 vCPUs
1 - 64 GB
$57.49 - 3094.99
Plan Name
Storage
Bandwidth
CPU
RAM
Price
10 - 1000 GB
250 - 10000 GB
1 - 4 vCPUs
1 - 64 GB
$57.49 - 3094.99
More Details

Dedicated Server

Plan Name
Storage
Bandwidth
CPU
RAM
Price
1x250GB SATA
2000 GB
Xeon 3.0GHz
2 GB
$159
1x250GB SATA
2000 GB
Xeon 3.0GHz
4 GB
$189
2x500GB SATA
2000 GB
Dual Xeon 3.0GHz
4 GB
$249
2x1000GB SATA
5000 GB
Quad Xeon 3.0GHz
8 GB
$299
2x1000GB SATA
10000 GB
Intel Quad Xeon 3.0GHz
8 GB
$339
2x900GB SAS
10000 GB
Intel Quad Xeon 3.0GHz
8 GB
$399
Plan Name
Storage
Bandwidth
CPU
RAM
Price
1x250GB SATA
2000 GB
Xeon 3.0GHz
2 GB
$159
1x250GB SATA
2000 GB
Xeon 3.0GHz
4 GB
$189
2x500GB SATA
2000 GB
Dual Xeon 3.0GHz
4 GB
$249
2x1000GB SATA
5000 GB
Quad Xeon 3.0GHz
8 GB
$299
2x1000GB SATA
10000 GB
Intel Quad Xeon 3.0GHz
8 GB
$339
2x900GB SAS
10000 GB
Intel Quad Xeon 3.0GHz
8 GB
$399
More Details
A Free Domain is included when purchasing any hosting service from Siteserver

Bottom line on Siteserver

Siteserver’s shared hosting plans come with a generous 45-day money-back guarantee, which is higher than the industry norm, and you also get a free domain with annual hosting. Since the website’s purchase links appear to be broken, and since I failed to elicit any response from this provider, I suggest that you proceed with caution.

Pros

  • 99.9% server uptime guarantee
  • 45-day money-back guarantee
  • Unlimited monthly bandwidth included
  • VoIP phone service available

Cons

  • Broken website links
  • No response from customer support

See several shared, managed, and cloud hosting plans at Siteserver.

Elijah Charbonneau
Elijah Charbonneau
Elijah is a freelancer writer, marketer, and technology enthusiast based in SE Asia. He enjoys staying on top of new technologies and learning ways that they can make life better. On his days off, you can find him traveling or digging into a new work of fiction, nonfiction, or poetry.

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