To compare the best web hosts, we hosted the same WordPress website on each one and tested performance, customer service, and value for money. Check out the results here.
Sitelutions started out under a different name in 1998 as a URL redirection service provider. In March 2003, the company changed to its name to Sitelutions and continued to provide free URL redirection and DNS services until 2014. Today, this vendor provides an array of internet services including web hosting, dedicated servers, colocation services, and domain name registration services.
Sitelutions’ website is in English.
Features and Ease of Use
Sitelutions’ web hosting solutions include the following features:
- Unlimited FTP accounts
- SSL certificate
- cPanel control panel
- RAID protection
- Unlimited email accounts
- WebMail, POP3, IMAP
- HTML
- PHP, Perl, and CGI support
- Site statistics
- Unlimited MySQL databases
Both of the web hosting packages (InfiniSite and InfiniPro) include unlimited storage space, bandwidth, MySQL databases, FTP accounts, email accounts, email forwarders, auto-responders, and mailing lists.
The web-based cPanel control panel has an easy-to-use interface for beginners and experts alike. You can use it to fully configure your website and CGI scripts, shopping cart, databases, FTP accounts, email accounts. The WYSIWYG editor allows you to create and modify web pages within your browser.
Sitelutions provides daily backup services as a courtesy; i.e., not to be relied on by customers. Backup data is retained for a maximum period of two weeks, but customers take full responsibility for their data and files.
In addition to providing web hosting and domain name registration services, Sitelutions also offers globally redundant solutions for both static and dynamic DNS.
Pricing and Support
Compared to competitor U.S. hosting providers, Sitelutions’ hosting packages are very expensive. You can pay on various billing cycles from monthly to ten-yearly, with substantial discounts and no setup fees if you sign up for at least a year. You can also enroll as a Club Member to get 10% off hosting prices and 50% off backup mail packages.
If you do decide to sign up for a long stretch, the 60-day money-back guarantee should give you two months time to change your mind. There is also a 99.999% uptime guarantee.
For self-support, Sitelutions provides a help center / knowledge base, or you can reach out to the support team via a ticketing system, telephone, or email, but not live chat. Although the support team is not available 24/7, it is very responsive, and I received a reply to my test email in just 11 minutes:
How much does Sitelutions cost?
Sitelutions offers plans from $3.95 to $5.95. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which Sitelutions plan should I get?
My recommendation is to start with a cheaper plan. You can always upgrade later on. Sitelutions can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from Sitelutions here.
How good is Sitelutions’s customer support?
Sitelutions is not ranked as one of our top web hosts. But that can also be a result of Sitelutions being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.
