Reviews and expert opinion Sitelutions

Solomon Ndung'u
Solomon Ndung'u
Web Hosting Expert

Sitelutions is U.S.-based web hosting provider that started life as a free URL redirection service provider. Now it focuses on domain name registration and web hosting solutions… at a price.


Overview

Sitelutions-overview1Sitelutions is a small hosting company that simply isn’t a match for big brands like Hostinger. The bigger hosting companies simply offer a better price for similar configuration.

Sitelutions started out under a different name in 1998 as a URL redirection service provider. In March 2003, the company changed to its name to Sitelutions and continued to provide free URL redirection and DNS services until 2014. Today, this vendor provides an array of internet services including web hosting, dedicated servers, colocation services, and domain name registration services.

Sitelutions’ website is in English.

Features and Ease of Use

Sitelutions’ web hosting solutions include the following features:

  • Unlimited FTP accounts
  • SSL certificate
  • cPanel control panel
  • RAID protection
  • Unlimited email accounts
  • WebMail, POP3, IMAP
  • HTML
  • PHP, Perl, and CGI support
  • Site statistics
  • Unlimited MySQL databases

Both of the web hosting packages (InfiniSite and InfiniPro) include unlimited storage space, bandwidth, MySQL databases, FTP accounts, email accounts, email forwarders, auto-responders, and mailing lists.

The web-based cPanel control panel has an easy-to-use interface for beginners and experts alike. You can use it to fully configure your website and CGI scripts, shopping cart, databases, FTP accounts, email accounts. The WYSIWYG editor allows you to create and modify web pages within your browser.

Sitelutions provides daily backup services as a courtesy; i.e., not to be relied on by customers. Backup data is retained for a maximum period of two weeks, but customers take full responsibility for their data and files.

Apart from web hosting and domain name registration services, Sitelutions also offers globally redundant static and dynamic DNS solutions.

Pricing and Support

Compared to competitor U.S. hosting providers, Sitelutions’ hosting packages are very expensive. You can pay on various billing cycles from monthly to ten-yearly, with substantial discounts and no setup fees if you sign up for at least a year. You can also enroll as a Club Member to get 10% off hosting prices and 50% off backup mail packages.

If you do decide to sign up for a long stretch, the 60-day money-back guarantee should give you two months time to change your mind. There is also a 99.999% uptime guarantee.

Sitelutions-overview2

For self-support, Sitelutions provides a help center / knowledge base, or you can reach out to the support team via a ticketing system, telephone, or email, but not live chat. Although the support team is not available 24/7, it is very responsive, and I received a reply to my test email in just 11 minutes:

Sitelutions-overview3

How much does Sitelutions cost?
Sitelutions offers plans from $3.95 to $5.95. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which Sitelutions plan should I get?
My recommendation is to start with a cheaper plan. You can always upgrade later on. Sitelutions can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from Sitelutions here.
How good is Sitelutions’s customer support?
Sitelutions is not ranked as one of our top web hosts. But that can also be a result of Sitelutions being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Comparison

How does Sitelutions match up to the competition?

HostingerCompare 4.9 Compare
InterServerCompare 4.8 Compare
SitelutionsCompare 4.3 Compare
BluehostCompare 2.5 Compare

Pricing

4.2

Sitelutions Web Hosting

Plan NameStorageBandwidthPricePlan NameStorageBandwidthPriceInfiniSiteUnlimitedUnlimited$9.95More Details
More details

User reviews

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Bottom line on Sitelutions

Sitelutions’ hosting solutions, DNS services, and generous refund policy could entice you to use this company to gain your online competitive edge. But for budget hosting solutions, you will almost certainly have to look elsewhere.

Sitelutions might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”

Pros

  • Redundant backbone network connectivity
  • Daily backup services and backup mail services
  • 60-day, 100% money-back guarantee
  • Professional, responsive support team

Cons

  • Extremely expensive hosting plans
  • Support team is not available 24/7
Solomon Ndung'u
Solomon Ndung'u
Solomon Ndung'u is a writer, author, and SEO specialist. When he's not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.

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