Reviews and expert opinion

Ranked 218th from 3425 Web Hosting
1 1
Ease of Use
Based on 2 reviews in 1 languages
Server locations
Hong Kong
Los Angeles
Czech Republic
Mark Holden
Mark Holden
Web Hosting Expert is a great option for any company looking to use Chinese servers with English language support. Their one-click WordPress integration is great, but smaller companies will find their price point to be a little high.

Overview is fine, but fine is not good enough. While is a decent web host, you can get better quality hosting at a cheaper price with Hostinger, for example. is the only China-based web hosting company to offer English language support. Founded in 2007, they currently host over 10,000 web, email, and server accounts. They also partner with a hosting group that has a specific e-commerce focus.

Features and Ease of use offers different plans for web hosting with servers based in China, Hong Kong, Taiwan, Korea, Singapore, the United States, and Europe. They offer one-click integration tools for all the most well-known and popular extensions including WordPress and Magento.

One of the unique features brings is their access to servers within China. For webmasters operating websites with a large Chinese clientele, this is a huge upgrade over hosting options in North America or Europe. Not only will the load times for visitors from mainland China will be significantly faster, but you’ll also benefit from a rankings boost in Chinese search engines. That access — along with English language support options — is a significant strength for

All entry-level international plans allow a single hosted domain and do not come with free domain registration. However, going for their higher-tier plans will increase this to up to ten hosted domains and net you a free domain. performs “proactive uptime monitoring,” but doesn’t guarantee a specific percentage of uptime. Also, all plans require you to purchase SSL certificates separately, unfortunately.

Additional features included in all plans are:

  • Free website migration
  • cPanel
  • Softaculous
  • PHP 5.x/6.x/7.x
  • MySQL 5.x
  • phpMyadmin
  • Unlimited Email Forwarding
  • Unlimited Email Autoresponders
  • POP3/IMAP/SMTP/Webmail
  • Web analytics
  • Regular backups

Pricing and Support’s pricing is geared towards users looking to reach out to the Chinese market. Despite a feature list that’s similar or even slightly smaller than competitors, their entry-level plans cost several times that of their competition. However, the speed and memory offered by the higher-tier plans are similar to what you’ll find elsewhere, and although the price is still slightly high, it’s much closer to what you’ll see elsewhere.

What’s excellent is the value to price ratio between the low-end and high-end price points. For both the international and China-based server plans, there’s a 25x increase in disk space and a 50x increase in monthly bandwidth between the two plans — but only a four to five times increase in price. It’s a great deal for higher-end customers that need all that power.

One pricing nuance to consider for merchants of all sizes is the ability to get English language support for a web hosting company with servers based in China. If you’re a merchant that does a lot of business in the Chinese market or even Asia generally, the amount you’ll pay to be close to your customers while also being able to work in English is a bargain. boasts a multi-cultural team, and my contact with their phone support staff bore that out. They were helpful, friendly, and answered all my questions expertly. I got a response to my email within 48 hours — slow by web hosting standards, but passable. However, there’s no live chat option. Of course, Chinese language support is also available if you want it.

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Sioulis Nick

Slow servers especially for Chinese market. Slow support, within accurate answers. It was good service before some years, now not even worth a try.

Used it once, excellent host

I used it for a site previously. Prices a bit on the upside when compared to US hosts, but good service and stable servers. If you need to host a website in Hong Kong or China it is recommended

Bottom line on is a great option for any size company doing significant business on the Chinese mainland or within Asia. However, for non-Chinese web hosting, the price is a bit too high to be truly competitive.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.


  • Servers located in China
  • One-click WordPress integration
  • English language support
  • Money back guarantee available


  • SSL certificates sold separately
  • Charges a premium for access to Chinese markets
Mark Holden
Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet. Alternatives

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