Simplehost’s simple website is in English, and all prices are displayed in New Zealand dollars.
Features and Ease of Use
Simplehost’s four shared hosting plans — Starter, Basic, Advanced, and Ruby on Rails — provide you with:
- 99.7% uptime
- SSD storage
- PHP, Apache, Nginx
- Unlimited email accounts
- FTP access
- Daily backups
The Starter plan is suitable for small-scale hosting that doesn’t need a database. It comes with 50 MB SSD storage, 1 GB bandwidth, website statistics, and PHP version 7.0.
The Basic plan is more suitable for still-small websites that have some images, music, and even videos. It provides PHP version 7.0, unlimited bandwidth, free SSL certificate, website statistics, SFTP, and Apache or Nginx.
The Advanced package provides the same features as the Basic plan, plus 2 GB SSD storage, unlimited bandwidth, MySQL, Python, and SSH access. It could suit startup websites and bloggers.
The highest Ruby on Rails package includes the Phusion Passenger 3 app server that makes it a lot easier to deploy Ruby web applications with Nginx.
Hosted websites sit on SSD storage, and Simplehost performs daily backups to safeguard your data. You get a 99.7% uptime guarantee, but this is significantly lower than the industry average.
Pricing and Support
Simplehost’s prices could be considered high for the limited amount of storage on offer. However, you do get free SSL with most plans, no setup fees, and a 30-day money-back guarantee. You can also get credit for referring a friend to this host.
Contact this company’s customer support team by telephone, ticket, or email. While you should receive a response within 15 to 60 minutes, I had still received no response after 24 hours. If you have to resort to self-support, you will find a useful set of frequently asked questions.