Features and Ease of Use
ShapeHost’s web hosting services come with the following standard features:
- cPanel control panel
- Website builder
- FTP access
- Unlimited email accounts
- Instant setup
- Your own IP address
- DDoS protection
- Softaculous one-click installer
- 99.99% uptime guarantee
- Windows or Linux OS platforms
ShapeHost offers four shared web hosting packages: Shape Dot (with 500 MB SSD storage, 1 shared IP address, and 1 domain), Shape Triangle (with 5 GB SSD storage, 1 shared IP address, and 1 domain), Shape Square (with 10 GB SSD storage, 1 shared IP address, and unlimited domains), and Shape Circle (with 30 GB SSD storage, 1 dedicated IP address, and unlimited domains). All the solutions come with unlimited emails, unlimited traffic, and unlimited monthly bandwidth.
Whether you need a single server or a complex load-balanced cluster, ShapeHost offers a flexible cloud solution. Your tailormade VPS solution comes with an option to install either Linux or Windows as the operating system, and available server configurations include 1 to 8 CPUs, 2 GB to 32 GB RAM, and 30 GB to 500 GB SSD storage.
In addition to offering cloud solutions, ShapeHost offers backup solutions with an easy-to-use graphical user interface for configuring, performing, and restoring backups with just a few clicks. The backup plans come with 40 GB to 500 GB storage, and you can set an hourly, daily, weekly, or monthly backup schedule.
SSD-based servers are housed in state-of-the-art data centers located in 15 countries across Europe and North America.
Pricing and Support
ShapeHost’s hosting solutions are so cheap that its lowest Shape Dot and Shape Triangle hosting plans are “out of stock,” but of course this could be merely a marketing ploy.
You can pay for plans on monthly, quarterly, semi-annual, or annual billing cycles, but there are no apparent discounts for longer terms. Although you only have to commit monthly as a minimum, you might nonetheless welcome the 7-day money-back guarantee that gives you some time to change your mind.
The 99.99% uptime guarantee means your account will be refunded for the duration of any downtime.
For self-support, ShapeHost provides a limited knowledge base and a set of video tutorials. You can reach out to the 24/7 technical support team by telephone, ticket, or email, but not live chat. I received a reply to my exploratory email in just over two hours: