Servers Gate has been in the hosting business for more than a decade. The American hosting company offers IT solutions to businesses of all sizes in the U.S. and beyond. It markets itself as a hosting company that offers the raw power needed to sustain critical business infrastructure. Its hosting solutions include shared web hosting, reseller hosting, cloud VPS, SSD Cloud VPS, cPanel Managed VPS, and dedicated servers.
Features and Ease of Use
Servers Gate hosting packages include the following standard features:
- cPanel control panel
- Free domain registration
- Free SSL certificate
- Unlimited bandwidth
- Unlimited email accounts
- Unlimited MySQL databases
Servers Gate has a data center in Europe. The vendor states that it takes the security of its data center, network, servers, and infrastructure seriously and has put in place state-of-the-art protocols to protect its hosting architecture. It further reveals that it uses programs that make it possible for it to monitor network access and traffic as part of its elaborate security protocols.
Instead of focusing on its policies, the vendor chooses to focus on its customers, stating that it is proud to have outgrown some of its old policies. This gives users some assurance that the issues they raise will be addressed.
Servers Gate’s most basic hosting offering is the Beginner Standard package that comes with 10GB SSD disk space. Others include Business Unlimited and Premium Unlimited that come with 100GB and unlimited SSD disk space, respectively.
Servers Gate performs free weekly backups for its users’ websites. Users can also use cPanel to back up their websites manually.
Pricing and Support
The prices of Servers Gate hosting solutions are pretty standard and include a notable number of features that have no apparent restrictions. Shared hosting packages come with inflexible billing cycles of one, two, and three years. The prices are listed in U.S. dollars. The vendor also offers free migration of your website from your current vendor and a free Lets Encrypt SSL certificate.
This vendor’s hosting solutions include a 15-day money-back guarantee, but the support rep I talked to told me that they offer a 30-day money-back guarantee. The information available on the vendor’s website is that it offers a 99.9% network uptime guarantee. However, the support rep I talked to said that they offer 100% uptime. Consistency between the support team and website information would be better, as well.
Webmasters wishing to get in touch with this vendor can do so in several ways: via the live chat on the website, by calling the support team, or by opening a sales ticket. The vendor has not provided a support email on its website.
The support team is quick to respond. I had a fruitful conversation with one of the support reps who provided me with the information I was seeking.
The knowledge base on this vendor’s website is quite minimal, with just 15 articles/tutorials.