ServeBase is a Thailand-based web hosting company that is operated and managed by SurfBase Communication Company Limited. The hosting company launched its operations in 2003 as a provider of dedicated server solutions to customers across Thailand and beyond.
Some of its offerings include shared web hosting, VPS, reseller hosting, SSL packages, web design, and domain name registration services. The ServeBase website is available in two languages: English and Thai.
Features and Ease of Use
The following are some of the standard features you can expect to find in ServeBase web hosting solutions:
- Unlimited monthly traffic
- PHP version 5.6 and 7 support
- IP addresses
- MySQL databases
- Free Let’s Encrypt SSL certificates
- 100 Mbps Lan Port
- SATA hard drives
- 99% uptime network guarantee
ServeBase has selected a 30-story telecommunications building from where it stores all its hosting and network infrastructure. The vendor uses a data center located in Thailand and is equipped with a strong networking system connected to 200Gbps local connections and 80Gbps international backbone connections. This ensures its customer’s website has a high uptime as well as loading speeds.
The hosting firm provides services with high-quality servers from Dell computers, including Dell PowerEdge 860, Dell PowerEdge SC1425, Dell PowerEdge 1750, and Dell PowerEdge 2650, among others. Moreover, its servers are integrated with high-performance network equipment powered by Cisco networking systems such as Cisco Catalyst 2950, all but guaranteeing optimal server results.
When you purchase your servers at ServeBase, there are quite a lot of add-ons that users can purchase in order to fit their business requirements. These add-on features include RAM, SATA/SAS hard drive space, IP addresses, additional RAID 0 or RAID 1 controllers, Windows Servers, and 50-500 GB FTP backup server.
The hosting company also offers SSL certificate packages divided into several levels depending on the needs of the users.
Pricing and Support
ServeBase web hosting solutions are quite affordable, even to customers with small budgets. While some plans come with monthly billing cycles, others only include annual payment options. Prices are listed in both Thai baht as well as U.S. dollars.
ServeBase web hosting systems are made to maintain a reliable uptime guarantee of 99%. Most of its hosting solutions, including Linux shared plans and Windows shared packages, come with a 30-day money-back guarantee.
ServeBase’s technical support desk can be contacted via telephone, ticketing system, or through a contact form. While the vendor boasts of email and live chat support, I did not come across any of thoese support channels. The technical department is available 24 hours a day, except during holidays.
ServeBase has a limited knowledge base with only about five available articles.
