With headquarters in Nassau, Bahamas-based Secure Hosting isn’t a new face on the hosting scene, since it has been around since 2001. It doesn’t do shared or reseller hosting, but it does offer offshore cloud hosting, private cloud hosting, clustered hosting, PCI compliant hosting, disaster recovery hosting, and dedicated server solutions.
Unlike some other vendors, Secure Hosting doesn’t rent its equipment from other providers. It owns and manages its own equipment in all locations, and it claims to use the latest server technologies with fast processors and top-quality disks.
Secure Hosting has a nicely designed English-language website that contains some (but not complete) information about this provider and its services.
Features and Ease of Use
Secure Hosting’s website displays few additional details about its cloud hosting and features pricing. Instead, it gives you a general idea about what to expect from the service(s). To know more about the storage capacities, bandwidth limits, and other features, you’ll have to contact customer support, but I can tell you that Secure Hosting’s cloud hosting services come with the following features:
- VPN access
- Windows and Linux support
- SQL support
- Managed firewall
- SSD storage
- Load balancing
- Dedicated SAN disks
- cPanel and Plesk control panels
The user-friendly and popular cPanel control panel is provided for managing your hosting on the CentOS operating system. Plesk is provided as the control panel for Windows and Debian.
Since security is its high priority, all hosting plans are VPN-friendly and come with two-factor authentication.
Secure Hosting’s cloud hosting and dedicated servers are housed in two Bahamas data centers (at Nassau and Freeport) plus a Bermuda data center (at Hamilton). This vendor boldly guarantees 100% network connectivity.
Pricing and Support
Secure Hosting accepts payments via PayPal, credit cards, and wire transfer, and you can choose to be billed on a monthly or yearly basis. Although it does state that there are no setup fees or hidden charges, Secure Hosting’s website doesn’t include detailed price information, so you’ll have to contact the company to get a quote.
Contact options include live chat, telephone, email, and an online contact form. Unfortunately, live chat was offline for weeks, and my email and ticket approaches were ignored. Maybe it’s because I’m only a pre-sales prospect customer, since members are promised premium 24/7 support with 30-minute response times.
If you have to resort to self-support, you can refer to the acceptable (but not extensive) knowledge base: