Unlike some other vendors, Secure Hosting doesn’t rent its equipment from other providers. It owns and manages its own equipment in all locations, and it claims to use the latest server technologies with fast processors and top-quality disks.
Secure Hosting has a nicely designed English-language website that contains some (but not complete) information about this provider and its services.
Features and Ease of Use
Secure Hosting’s website displays few additional details about its cloud hosting and features pricing. Instead, it gives you a general idea about what to expect from the service(s). To know more about the storage capacities, bandwidth limits, and other features, you’ll have to contact customer support, but I can tell you that Secure Hosting’s cloud hosting services come with the following features:
- VPN access
- Windows and Linux support
- SQL support
- Managed firewall
- SSD storage
- Load balancing
- Dedicated SAN disks
- cPanel and Plesk control panels
The user-friendly and popular cPanel control panel is provided for managing your hosting on the CentOS operating system. Plesk is provided as the control panel for Windows and Debian.
Since security is its high priority, all hosting plans are VPN-friendly and come with two-factor authentication.
Secure Hosting’s cloud hosting and dedicated servers are housed in two Bahamas data centers (at Nassau and Freeport) plus a Bermuda data center (at Hamilton). This vendor boldly guarantees 100% network connectivity.
Pricing and Support
Secure Hosting offers multiple payment options including PayPal, credit cards, and wire transfer, and you can choose to pay on a monthly or yearly basis. While they mention that there are no setup fees or hidden charges, their website lacks detailed pricing information. To get a quote, you’ll need to reach out to the company directly.
Contact options include live chat, telephone, email, and an online contact form. Unfortunately, live chat was offline for weeks, and my email and ticket approaches were ignored. Maybe it’s because I’m only a pre-sales prospect customer, since members are promised premium 24/7 support with 30-minute response times.
If you have to resort to self-support, you can refer to the acceptable (but not extensive) knowledge base: