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Reviews and expert opinionSatisfyHost

Mark HoldenMark HoldenWeb Hosting Expert

SatisfyHost is a Bangladeshi hosting provider specializing in a wide range of solutions delivered through multiple global data centers. Price-wise, it’s not bad, but you can do better. Keep reading to find out the pros and cons of this hosting provider.

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Overview

Features

Based in Bangladesh, SatisfyHost was founded in 2012 and specializes in a wide range of hosting solutions. Those solutions include shared hosting, VPS hosting, reseller hosting, dedicated servers, domain registration, and other hosting-related services. It operates through data centers located in the U.S., Canada, Brazil, Nigeria, Ukraine, Finland, India, China, and Australia.

The SatisfyHost website is quite informative but only available in English. You can choose to view the prices in U.S. dollars or Bangladeshi taka.

Features and Ease of Use

SatisfyHost has three categories of shared hosting plans – regular shared hosting, Business hosting, and Premium shared hosting. They all vary in storage and monthly bandwidth but come with unlimited FTP accounts, email accounts, databases, subdomains, and parked domains, as standard.

The regular shared hosting and the Business hosting categories also have a custom plan you can build to your exact requirements. Other than that, all plans across all categories come with a standard set of features, including the following:

  • cPanel control panel
  • Softaculous installer
  • SSD storage
  • Free SSL certificates
  • CloudLinux OS
  • Free domain
  • Free daily backups

SatisfyHost’s shared servers run on CloudLinux OS, which securely isolates each account from other accounts on the same server. This protects you against unwanted threats targeting other accounts. At the same time, it ensures the fair allocation of server resources.

Its uptime guarantee is a little confusing. The website’s homepage states that it’s 99.99%, which is quite impressive, but if you head over to the shared hosting plans page, it says that the uptime guarantee is only 99%. When I contacted customer support, I was advised that the uptime guarantee is 99%.

Managing your website is easy thanks to the free cPanel license that comes with all plans. The cPanel control panel is one of the most commonly used among hosting providers due to its highly user-friendly management interface and numerous built-in tools.

One of the useful tools within cPanel is the Softaculous installer which has hundreds of supported applications and scripts. Installing these applications is as easy as downloading and installing apps from the app store on your smartphone. The supported applications include WordPress, Joomla, Drupal, Magento, and many more.

SatisfyHost may appear to have it all, but it doesn’t stack up to other web hosting providers in its tier that offer more robust and resourceful hosting at an affordable rate. That’s why it didn’t manage to snatch a spot in this top web hosting comparison.

Pricing and Support

Even though SatisfyHost’s prices seem cheap, I’ve come across other hosts that offer more resources in the same price range. In other words, SatisfyHost is an affordable host but is not the best when it comes to value-for-money.

You can choose to pay for your services monthly, quarterly, semi-annually, annually, biennially, or triennially through a wide range of accepted payment methods. As previously mentioned, you can also choose to pay in U.S. dollars or Bangladeshi taka. A 3-day money-back guarantee backs all plans. Compared to the industry standard (30 days), this is considered a short period to test the service thoroughly.

The SatisfyHost website itself is informative, but the knowledgebase is relatively limited in the number of articles it contains and the topics it covers. This left me with a bunch of questions to ask customer support.

Customer support is available 24/7 through live chat, phone, support ticket, and email. I went for the live chat, and the availability was hit or miss. The first time, I instantly connected to an agent, and other times it redirected me to submit a ticket. In its defense, the availability was compromised due to the global pandemic.

Support 1

 

A Free Domain is included when purchasing any hosting service from SatisfyHost

 

Comparison

How does SatisfyHost match up to the competition?

HostingerCompare4.9Compare
InterServerCompare4.8Compare
SatisfyHostCompare4.2Compare
BluehostCompare2.5Compare

User reviews

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SatisfyHost REVIEW: BOTTOM LINE

SatisfyHost has a wide range of inclusive features, and its prices are competitive without being cheap. However, its short money-back guarantee period and the confusion about its uptime guarantee made me question its overall value. Before investing in this company, I suggest you have a quick look at our list of the best web hosting services.

Pros

  • Multiple global data center locations
  • Free domain
  • Reliable support
  • Free SSL certificates

Cons

  • Limited knowledgebase
  • Short-term money-back guarantee

Check out a wide range of feature-packed hosting solutions at SatisfyHost.

Mark HoldenMark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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