Indonesian hosting provider SatelitWeb offers complete web hosting solutions for companies of all sizes, and reseller hosting solutions for those wishing to start their own web hosting businesses. It has over 6,000 customers in Indonesia and beyond, and its website is only available in Indonesian.
Features and Ease of Use
SatelitWeb has three data centers – located in the U.K., the U.S., and India – from which it provides shared hosting, cloud hosting, reseller hosting, VPS, and dedicated server solutions.
All SatelitWeb’s shared hosting solutions come with the following standard features:
- Unlimited MySQL databases
- Softaculous one-click installer
- SSL certificates
- Free website builder
- cPanel and/or Plesk control panel
- CloudLinux operating system
- PHP, Perl, and ASP support
- DNS management
With SatelitWeb, your hosting is managed via the cPanel and Plesk web-based control panels, both of which have simple, intuitive, and user-friendly interfaces. You also get a cloud-compatible free website builder that allows you to create a website in minutes, plus a free marketing and SEO tool.
Additional offerings include email hosting solutions, SSL certificates, and SiteLock security.
Cloud hosting is offered as an alternative to regular shared hosting, and it shares many of the same characteristics. While not specifically mentioned for shared hosting, cloud hosting customers are encouraged to back up their own content via cPanel or some other backup service despite this provider performing its own weekly backups (presumably for disaster recovery purposes rather than rollback reasons).
Pricing and Support
This provider’s hosting prices are reasonable for small businesses that can cope with a few resource restrictions (even on the higher hosting plans). Prices are listed in Indian rupiah, and customers have to commit to a one-year contract as a minimum.
You get a network uptime guarantee of 99.99% and a 30-day money-back guarantee that should get you out if anything goes wrong within the first month.
You can reach out to SatelitWeb’s 24/7 technical support team via live chat, email, telephone, ticketing system, and various other methods including SMS, WhatsApp, and BBM. My experience is that this provider sometimes snubs its prospective customers; like it did when I sent an exploratory email and received no reply.
If you have to resort to self-support, you will be pleased to know that SatelitWeb’s website includes links to a blog, FAQ page, video tutorials (on YouTube), and a well-stocked knowledge base.