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Reviews and expert opinion RockHoster

Solomon Ndung'u Solomon Ndung'u Web Hosting Expert

While British host RockHoster might not offer “rock star” hosting, it does provide everything you need for a professional web presence. It is let down only by poor pre-sales support.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
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Overview

Screenshot 2019 11 24 at 12.23.38RockHoster went live in 2014 with the noble cause of ensuring that websites were available to anyone who had access to the internet. Five years later, it had developed into a fully-fledged hosting company with a range of shared hosting, Linux and VPS hosting, reseller hosting, TeamSpeak 3 hosting, and dedicated hosting plans.

Features and Ease of Use

RockHoster provides users with the necessary tools to create an online presence: the cPanel control panel (to manage all aspects of your hosting), the Softaculous installer (with scripts for 350+ popular programs), and these features:

  • Unlimited web hosting space
  • Unlimited monthly bandwidth
  • Unlimited dedicated IP addresses
  • PHP version selector
  • Free Let’s Encrypt SSL certificates
  • phpMyAdmin access
  • Unlimited MySQL databases
  • Unlimited email accounts

Of the two web hosting plans — Bronze and Gold, I don’t know what happened to Silver — the Bronze plan provides 30 GB SSD storage whereas the Golden plan includes unlimited SSD storage.

You also get the Cloudflare CDN (to improve page loading speeds and protect against some kinds of cyberattacks) plus DDoS protection, and you can create and download snapshot backups with a few simple steps.

RockHoster uses high-speed network connections, and its hosting infrastructure sits in multiple worldwide locations, in the United States, Canada, the Netherlands, Germany, the United Kingdom, and France.

Pricing and Support

The hosting plans are priced low, and you can pay for them in Indian rupees or U.S. dollars on monthly, quarterly, semi-annual, annual, biennial, or triennial terms.

On the downside, the 99.9% uptime guarantee is only average for the industry, and you only get 24 hours to change your mind.

You can contact the support desk 24/7/365 via live chat, email, ticket, or telephone (office hours only). Unfortunately, my exploratory email went unanswered. If you have to resort to self-support, you will find an adequately (but not extensively) populated knowledge base:

Screenshot 2019 11 24 at 13.24.49

4.1

Pricing

Comparison

How does RockHoster match up to the competition?

HostingerCompare4.9Compare
InterServerCompare4.8Compare
RockHosterCompare4.2Compare
BluehostCompare2.5Compare

RockHoster REVIEW: BOTTOM LINE

RockHoster has invested in data center facilities distributed across Europe and America so that you can choose a location closest to your customers or other website visitors for low latency. Its hosting plans provide pretty much everything you need for a professional web presence.

Pros

  • Easy-to-use cPanel control panel and website builder
  • Cloudflare CDN and DDoS protection
  • Softaculous installer with 350+ premium scripts
  • 99.9% uptime guarantee

Cons

  • Only 24-hour refund window
  • No pre-sales support response

Get everything you need for a professional web presence from RockHoster.

Solomon Ndung'u Solomon Ndung'u
Solomon Ndung’u is a writer, author, and SEO specialist. When he’s not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.
4.3

User reviews

Based on 6 reviews in 1 languages
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Support replies fast with no delays

All I can say Rockhoster web host offers an exceptional value, reliable technology, and very good customer support. I needed a lot of additional help getting things sorted out as my previous host organized things quite differently, but I can honestly say that I'm confident in the efficient, flexible, and powerful services available to my sites through this host.

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Osian Merrill, Croatia
August 22, 2022
5
I got all the help I needed

Great hosting. Recommend Rockhoster Wordpress hosting to others. Always willing to assist me over and over again with even the smallest request. Very kind, easy to work with, and exceptional service and value. Pricing is a bit higher than some of the cheaper sites, but i'd definitely consider it well priced for what your getting.

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Diogo Almeida, France
July 21, 2022
5
I strongly recommend Rockhoster solutions

You will not be disappointed. I give Rockhoster out highest and professional recommendation. As for support, I never encountered any serious problems with their staff. Sometimes the staff gives weird replies but overall, their team get the work done. They are always responsive, cost-effective, and we virtually never suffer any down time. Cool experience with this web hosting provider.

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Sune Byquist, Sweden
June 06, 2022
5
The service is very reliable!

I have used Rockhoster service for close to 4 months now right now I'm using your service as a redirect, being a beginner your support service has been very understanding and have always given me prompt service with a smile. Great upgrades, fast customer support! The best damn webpage space you can buy!

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Zente Boros, Australia
May 20, 2022
5
she downgrade after i pay

to slow services! she downgrate every host u pay in the past future u use! be warning for that ! the support not responding anybody not want to responding on your every problem u have ! very very slow website be safe ! after i pay the services my server she downgrade ! and no money refund !it's a Scam Website with supports from india but hosting buy other country and she lose every problem u have !

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Thomas Johnson, USA
December 09, 2021
1
My thanks to Rockhoster web host

You can contact them about anything. It doesn't have to be a problem. Frankly speaking it was very hard to me to find a good web host with stable servers. I browsed many EU web hosting discussion boards and finally found Rockhoster web host. I bought one of their OpenVZ VPS hosting accounts - they helped me to choose the best fit.

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John-James Crane, Israel
December 06, 2021
5
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
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