RockHoster went live in 2014 with a noble cause to make sure that websites are easily available to anyone who had access to the internet. 5+ years later, the company has developed to be a fully-fledged hosting company with a range of online products namely: shared hosting, VPS hosting (Linux VPS and Windows VPS), reseller hosting, TeamSpeak 3 hosting, and dedicated hosting.
Features and Ease of Use
The first step after you’ve started your online journey is designing and creating a website that looks appealing to your site visitors. RockHoster provides users with the necessary tools to help them launch their online presence successfully.
You get an easy-to-use cPanel control panel and a selection of website themes available in its website builder. Also, its hosting services come with the following standard features:
- Unlimited web hosting space
- Unlimited monthly bandwidth
- Unlimited dedicated IP addresses
- PHP version selector
- Free Let’s Encrypt SSL certificates
- phpMyAdmin access
- 1-Click app installer
- Unlimited MySQL databases
- Unlimited email accounts
The vendor’s two shared web hosting solutions – Bronze and Golden – are distinguished by increasing resources and while Bronze comes with 30GB SSD disk storage, the Golden plan includes unlimited SSD storage to suit the needs of most SMEs.
All the hosting plans, however, are integrated with Softaculous installer with more than 350 premium scripts that users can easily install with just one-click.
RockHoster uses high-speed network connections and all its services are hosted on safe and secure platforms with Cloudflare CDN and DDoS protection. Also, users can easily create their own Snapshot backups and download them with very easy steps.
Its hosting infrastructure is hosted in multiple locations around the globe: the United States, Canada, the Netherlands, Germany, the United Kingdom, and France.
Pricing and Support
RockHoster hosting plans are cheaply priced. The hosting plans come with flexible billing cycles: monthly, quarterly, semi-annually, annual, biennial, and triennial subscriptions. Prices are listed in U.S. dollars but users can also choose Indian rupees during checkout.
RockHoster’s money-back guarantee policy is only valid for 24 hours. There is also a 99.9% uptime guarantee.
For assistance, customers can contact RockHoster’s 24/7/365 support desk via live chat or during business hours via telephone, ticketing system, and email. All the same, my attempt to contact the vendor via email was unsuccessful.
Nonetheless, the vendor has a knowledge base section with several “how-to” tutorials that could be a good complementaly to the unresponsive support service.