Features and Ease of Use
A careful look at RHC Hosting’s solutions led me to conclude that their services are best for beginners. Advanced webmasters would be frustrated by the small number of features included as well as other apparent limitations. Their standard features include:
- CloudFlare CDN
- Support for PHP 5 & 7
- A minimum of 250MB storage
- A minimum of 5GB monthly bandwidth
- Automatic daily backups with copies stored in a remote location
RHC Hosting’s Linux shared hosting plans, in particular, have very few features. For instance, only their highest-tier shared hosting plan, the MGSILVER-PRO plan, includes a free domain registration. It’s unclear how many scripting languages they support beyond PHP, and you’ll only get a 99% uptime guarantee as opposed to the industry-standard 99.9%.
Beyond that, the vendor promises that your account will be activated within ten minutes of making payment, and that your data will be kept safe by way of their advanced security protocols. RHC Hosting uses advanced firewalls that can quickly detect incoming attacks and system vulnerabilities, and software and hardware updates are regularly performed on the backend.
Pricing and Support
RHC Hosting’s plans are quite cheap, but they have very few features included. This is especially so with their Linux shared hosting. Fortunately, they don’t charge any setup fees, nor do their plans come with a contract, so you won’t be tied down for long periods.
RHC Hosting customers enjoy dedicated 24/7 technical support. You can get in touch with their support team through live chat, email, telephone, or their ticketing system. They also have active social media channels. This host’s knowledge base is well-populated and organized, making it easy to navigate.
If you’re a RHC Hosting customer, you’ll be assigned to your own dedicated technician, who’ll be available to you via Skype or telephone. My experience with this vendor’s support was quite pleasant. The representative I spoke with was patient and understanding, and seemed to be quite knowledgeable in the issues that I brought up.