Red Cactus is a South Africa-based web hosting company with its head office in Pretoria. The hosting company boasts of years of hosting experience, dating back to 2000. Trusted by many customers in South Africa and beyond, the vendor’s hosting solutions include shared web hosting, SSL certificates, reseller hosting, VPS servers, and domain name registration services, among other internet solutions.
Features and Ease of Use
Red Cactus web hosting solutions come with a variety of hosting features that include the following:
- Free .co.za domain
- Free SSL certificates
- Unlimited monthly bandwidth
- MySQL, MSSQL databases
- 99.95% uptime network guarantee
- Weekly automatic backups
- Web statistics
- phpMyAdmin support
Red Cactus uses VPS servers run on Microsoft’s Hyper-V virtualization technology. The virtual servers are equipped with redundant SAN storage systems integrated with RAID architecture for high security of the servers.
Over the years, Red Cactus has been developing its hosting infrastructure to match the latest hosting technology available. It has dedicated SAN devices, mail clusters, powerful database instances, and DNS servers as well as virtual and physical servers, all hosted in a data centers located in South Africa and Finland. This ensures that the vendor is able to guarantee speed, reliability, and high availability of its customers’ websites.
Red Cactus offers customers a choice of either Linux and Windows OS platforms. On Linux platforms, users can host their Linux websites, including ASP.NET MVC (such as DotNetNuke) and WordPress CMS sites. On the other hand, Windows servers support multiple website applications, including ASP.Net (v2-v4.6), and programming languages such as PHP versions 4-7, as well as Perl.
Red Cactus backup services differ from one hosting plan to the next. While some plans come with daily backup options, others include weekly automatic backups.
Pricing and Support
Red Cactus web hosting solutions are a bit expensive in contrast with what other vendors are offering in the market. The hosting solutions come with monthly payment options and reseller account users get to enjoy a free white label billing system. All prices are listed in South African rand.
At all account levels, Red Cactus provides an uptime guarantee of at least 99.95%, a bit higher than the industry-standard uptime of 99.9%. If you are not happy with the vendor’s hosting services, you can cancel your hosting plan within 30 days and receive a full refund.
Customers can reach out to the Red Cactus support desk via telephone, email, or through a contact form. Users can also send the vendor a quote request using the available ticketing system. And although the hosting provider has a live chat, it is often offline. The technical support team is available 24/7 to offer real-time solutions whenever their customers reach out to them.
I sent the team an email query, and they sent back a response in just one hour.
Red Cactus has a comprehensive knowledge base, as well.