Features and Ease of Use
RankHost offers you a suite of hosting services that include cPanel shared hosting, VPS servers, SSL certificates, dedicated servers, and WordPress managed hosting along with the option to order custom services.
The hosting services include many value-added features including:
- 99.9 uptime guarantee
- 24/7/365 savvy tech support
- SSD storage
- Unlimited free SSL certificates for life
- Free website migration services
- Website backup manager
There are three cPanel shared hosting plans that offer you 100% effortless upgrades and run on optimized servers for maximum speed and performance. They feature LiteSpeed web servers which are highly scalable, fast, and consume little memory and CPU usage while handling thousands of connections. You will also get CloudFlare, Railgun, and Samsung Enterprise SSD drives with full RAID10 setup as part of your hosting.
For ease of use, you will be given the intuitive and user-friendly cPanel control panel to easily manage aspects of your Linux web hosting account. With the Softaculous 200+ script installer, you’ll be able to quickly get started with easy deployment of apps such as WordPress, Drupal, and PrestaShop among others.
The free unlimited SSL certificates will secure your website and also improve on their search engine ranking. Moreover, you will also get advanced online protection from both application and network-based DDoS threats with enterprise DDoS protection.
Pricing and Support
RankHost prices seem to be quite high compared to market standards. However, with the entry-level plan, you get 10GB SSD disk space, 500GB bandwidth, and at least two MySQL databases, which isn’t so bad for a starter plan. One thing that I don’t like about the cPanel shared hosting plans is that they all have the same web space (10GB), which is extremely limiting, especially considering growth over time.
The plans offer discounts that apply only to longer contracts. Specifically, there’s a 30% off discount available for the high-end plan (Rank Hero) if you choose the yearly purchase option. You can choose between monthly, semi-annual, and annual billing cycles, and payments can be made through PayPal, Bitcoin, and CoinPayments.net.
It’s good to see that there is also a 15-day money-back guarantee which contradicts the 30-day money-back guarantee seen on the billing page. Be sure to confirm these details before checking out.
RankHost has very few items in the knowledge base, but most interesting is that the support portal allows for translations to multiple languages. 24/7/365 exceptional support seems to be available through the ticketing channel. This is after I submitted my query via the live chat option (which always appears to be offline) and ended up getting responses in my inbox in less than two hours. This isn’t world-class response time but at least assures you that you will get help. Customer support is also available through phone and email.