RackState is an India-based web hosting company with its head office located in the city of Jaipur. The vendor is among the fastest-growing web hosting companies in the Indian market offering super-fast and reliable web hosting services to all types of customers; whether its B2B or B2C. It has a user rating of 8.9/10 and all its solutions are powered by fast SSD storage systems. Also, it provides SSL certificates as well as registering domain names.
Features and Ease of Use
All RackState’s web hosting solutions are powered by super-fast solid-state drive storage systems that provide high-performance of its customer’s websites; in fact, servers powered by SSD hard drives are 20 times faster than those using the traditional HDD storage drives. The hosting solutions come with the following standard features:
- Free SSL certificate for secure web hosting
- Free Cloudflare CDN
- phpMyAdmin and phpPgAdmin support
- MySQL 5.6 databases
- cPanel control panel
- Softaculous one-click installer
- Up to 1 GB physical memory
RackState web hosting servers are powered by CloudLinux operating systems and they are connected to high-speed internet connectivity as well as redundant power supply systems for high availability.
Its SSD hosting plans are divided into three packages: Nano SSD (suitable for personal use), Startup SSD (suitable for small business and startups), and Ultimate SSD hosting (that comes with more power to support entrepreneurs and corporates).
Moreover, these hosting solutions support Apache 2.2 web servers among other developer features such as phpMyAdmin support, FTP accounts, and MySQL 5.6 databases.
By default, all the hosting plans come with a multilingual version of the latest cPanel control panel with a list of great features such as Softaculous one-click installer, and Server Rewind backup options. Using Server Rewind, users can easily restore a file, a set of files, or a database with just a few clicks.
Pricing and Support
RackState web hosting solutions are inexpensively priced, and with each plan, customers get a free SSL certificate as well as free Cloudflare CDN. Additionally, this hosting provider helps users to swiftly migrate their accounts handling everything like professionals.
However, its hosting plans include inflexible billing cycles with a minimum contract of 1 year. Prices are listed in Indian rupees and U.S. dollars.
RackState offers full account refunds to its customers but within the first 30 days of hosting. In addition, users get up to a 99.9% uptime guarantee.
Its technical support is available 24/7 via telephone, email, live chat, support ticket or through a contact form. Its customer support team portrays qualities of excellence and they seem quite knowledgeable when dealing with their clients.
I started a live chat with a support rep from this vendor and received an immediate response. The rep did not, however, respond to my query about their server locations.
The hosting company also has a knowledge base section for DIY customers.