Features and Ease of Use
All of RackState’s web hosting solutions are powered by super-fast solid-state drive storage systems that provide high-performance of its customers’ websites. In fact, servers powered by SSD hard drives are 20 times faster than those using traditional HDD storage drives. The hosting solutions come with the following standard features:
- Free SSL certificate for secure web hosting
- Free Cloudflare CDN
- phpMyAdmin and phpPgAdmin support
- MySQL 5.6 databases
- cPanel control panel
- Softaculous one-click installer
- Up to 1GB physical memory
RackState web hosting servers are powered by CloudLinux operating systems and are connected to high-speed internet connectivity as well as redundant power supply systems for high availability.
Its SSD hosting plans are divided into three packages: Nano SSD (suitable for personal use), Startup SSD (suitable for small business and startups), and Ultimate SSD hosting (that comes with more power to support entrepreneurs and corporations).
Moreover, these hosting solutions support Apache 2.2 web servers among other developer features such as phpMyAdmin support, FTP accounts, and MySQL 5.6 databases.
By default, all of the hosting plans come with a multilingual version of the latest cPanel control panel with a list of great features such as Softaculous one-click installer and Server Rewind backup options. Using Server Rewind, users can easily restore a file, a set of files, or a database with just a few clicks.
Pricing and Support
RackState web hosting solutions are inexpensively priced, and with each plan, customers get a free SSL certificate as well as free Cloudflare CDN. Additionally, this hosting provider helps users to swiftly migrate their accounts, handling everything like professionals.
However, its hosting plans include inflexible billing cycles with a minimum contract of one year. Prices are listed in Indian rupees and U.S. dollars.
RackState offers full account refunds to its customers but within the first 30 days of hosting. In addition, users get up to a 99.9% uptime guarantee.
Its technical support is available 24/7 via telephone, email, live chat, and support ticket or through a contact form. Its customer support team portrays qualities of excellence and seems quite knowledgeable when dealing with their clients.
I initiated a live chat with a support representative from this vendor and promptly received a response. However, my query about the company’s server locations remained unanswered by the representative.
The hosting company also has a knowledge base section for DIY customers.