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Reviews and expert opinion RackDedicated

Mark Holden Mark Holden Web Hosting Expert

RackDedicated is a longstanding provider of virtual (VPS/VDS) and dedicated servers. Its prices are competitive, but its pre-sales support seems to be poor.

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Overview

rack featuresRackDedicated is a web hosting “old hand” that has been around for almost a quarter of a century.

This American company’s servers sit in Turkey, the Netherlands, Singapore, France, and the U.S.A. Its English-language website presents prices in U.S. dollars and sells dedicated servers plus VPS/VDS solutions.

Features and Ease of Use

RackDedicated’s 12 VPS/VDS servers allow you to choose your server location (Istanbul or U.S.A) and operating system (Windows, CentOS, Debian, or Ubuntu). The standard features you get with these servers are:

  • 99.9% guaranteed uptime
  • SSD storage
  • VMware virtualization
  • One useable IP address

The smallest plan provides 25 GB of pure SSD storage, 2 GB RAM, 2 TB bandwidth, and 1 vCPU, so it’s suitable for small businesses that attract light traffic. At the other end of the scale, the largest plan provides 150 GB of pure SSD storage, 16 GB RAM, 7 TB bandwidth, and 6 vCPUs, so it’s better for big websites with heavy traffic.

In all cases, the SSD storage is far faster and more reliable than traditional HDD storage.

If you want something more than a virtual server, you can choose one of RackDedicated’s single-, dual-, and quad-core dedicated servers located in the U.S.A, Amsterdam, or Istanbul.

Pricing and Support

RackDedicated’s prices range from cheap to expensive, but you get what you pay for because the more expensive plans include higher resources. You can pay monthly or annually by bank transfer, credit card, or cash. There are no refunds for services, but this is not that unusual for virtual and dedicated servers.

Although 24/7 support via live chat and email is advertised, I found that live chat was offline and my exploratory email went unanswered. Other contact methods include telephone and support tickets (for current customers).

For self-support, there is a minimal knowledge base that might not be too much use to you, but this is typical of virtual and dedicated server providers.

rackdedicated knowledgebase 1

4.1

Pricing

Comparison

How does RackDedicated match up to the competition?

HostingerCompare4.9Compare
InterServerCompare4.8Compare
RackDedicatedCompare4.1Compare
BluehostCompare2.5Compare

RackDedicated REVIEW: BOTTOM LINE

RackDedicated offers competitively priced virtual and dedicated servers for Linux and Windows in a variety of locations. However, I’d feel better about this provider if I’d been able to summon a pre-sales support response.

Pros

  • 99.9% uptime guarantee
  • Servers in multiple locations
  • SSD storage
  • Windows and Linux support

Cons

  • No shared hosting
  • No refunds available

Visit RackDedicated for competitively priced virtual and dedicated server solutions.

Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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