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QOXY Review 2024 – Is It Worth It?

Solomon Ndung'u Solomon Ndung'u Web Hosting Expert

Founded in 2005, QOXY is a Singaporean hosting company that provides hosting services like shared web hosting and VPS hosting to individuals and SMEs in Singapore. The vendor fully owns its network and data center, offers a long list of features, and includes free setup and free website migration in every package.

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Overview

QOXY features

QOXY is a web hosting company based in Singapore. This vendor offers an array of hosting solutions that includes shared web hosting, VPS hosting, domain registration, and SSL certificates. It has been in the hosting business since 2005.

Features and Ease of Use

QOXY hosting comes with the following standard features:

  • Unlimited bandwidth
  • Unlimited hosted domains
  • Unlimited parked domains
  • Unlimited subdomains
  • cPanel control panel
  • Softaculous one-click installer
  • Daily backups
  • Unlimited email accounts
  • Unlimited forwarders and autoresponders
  • SPAM Assasin
  • SMTP, POP3, IMAP
  • MySQL 5 databases
  • phpMyAdmin

QOXY hosting solutions are powered by a top-tier data center located in Singapore. The vendor makes every effort to keep its servers up to date and running on state-of-the-art hardware. This hosting firm fully owns its hardware infrastructure and operates its own network of infrastructure and servers.

The servers are top-of-the-line Dell and Supermicro servers and feature Intel Quad-Core Xeon processors with 16GB ECC RAM/Memory or more, and 15,000 RPM Enterprise SAS Drives. They run on CentOS 6.X or Windows Server 2008 OS platforms.

QOXY also runs a custom version of CloudLinux on its web servers. It chose CloudLinux because of its ability to optimize server performance and uptime so that it can consistently deliver on its promise of 99% network uptime every month without fail.

QOXY performs daily and weekly backups of website data for its basic web hosting, business web hosting, reseller hosting, and VPS (Linux) hosting clients. These backups are for disaster recovery purposes and can be used in case of software or hardware failure. If needed, users can request these backups at a fee, which will be calculated per incident.

Pricing and Support

QOXY hosting prices are pretty standard with billing cycles starting at every three months for shared web hosting and monthly for VPS hosting. Other cycles include biannual, annual, biennial, and triennial. The prices are listed in Singaporean dollars, and packages include free instant setup and free website migration.

In some sections of the website, QOXY says that it offers a 14-day money-back guarantee while in others, the vendor says that it offers a 30-day money-back guarantee. The vendor does not explain this apparent contradiction. The hosting firm also offers a 99% uptime guarantee, significantly lower than the industry standard offering of 99.99%.

QOXY support

To contact this vendor, you can send an email or open a ticket. The vendor claims that its decision not to provide telephone and live chat support is so that it can reduce costs and increase efficiency. Unfortunately, I sent them a query via email but never received a reply.

The QOXY website has a fairly detailed knowledge base.

4.1

Pricing

Comparison

How does QOXY match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1QOXYCompareOur Score4.1Compare
1Go4HostingCompareOur Score2.4Compare

QOXY REVIEW: BOTTOM LINE

With top-of-the-line infrastructure and a promise of 100% satisfaction, QOXY has attracted a noteworthy number of individuals and businesses who have committed to its hosting solutions. The vendor’s easy-to-navigate website and fairly detailed knowledge base make it quite attractive to DIY type webmasters.

Pros

  • Fully owns its hardware infrastructure and operates its own network
  • Takes daily and weekly backups of clients’ website data
  • Packages include free instant setup and free website migration
  • Offers a money-back guarantee of up to 30 days

Cons

  • 99% uptime guarantee is lower than the industry standard of 99.99%
  • Does not to provide telephone or live chat support

Choose a hosting vendor that fully owns its network with QOXY1.
Solomon Ndung'u Solomon Ndung'u
Solomon Ndung’u is a writer, author, and SEO specialist. When he’s not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.
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Poor Technical Support

The web hosting services provided by QOXY are average and there isn't much disruption during the time I was with them. (3 years) But when it comes to billing enquires or if you have some basic technical questions you need to enquire, it is nearly impossible to reach them as they do not provide a dedicated hotline nor do they have any live chat services available. The hotline that you see online does not work as I have personally tried contacting them once an hour during working hours for 2 days straight and there isn't anyone there to answer your call. The price of which they offer isn't attractive as well. So take my advice and avoid them at all costs.

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James, Singapore
February 11, 2020
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Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
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