Proserve is a Netherlands-based IT solutions company that has been active in the industry since the year 2000, making them one of the most experienced players in the field. They provide managed IT solutions to businesses on cloud-based infrastructure using technologies such as Amazon Web Services, CloudVPS OpenStack, and Microsoft Azure. However, they can also help you create a number of other managed application and platform solutions to realize your business functions.
Features and Ease of Use
Proserve specializes in providing managed cloud solutions to companies. These can take various forms such as public cloud solutions for a highly reliable and scalable platform, private cloud for more security-conscious organizations or those with stringent requirements to follow, and hybrid solutions for aspects of both in one package. All their solutions are housed in Tier III data centers in the Netherlands. It goes without saying that they don’t offer basic website hosting for individuals who simply want a small and mostly static website, though they can easily accommodate small businesses that require high-availability cloud solutions as well.
Their solutions are mostly built on Amazon Web Services, CloudVPS OpenStack, or Microsoft Azure.
Unlike most typical web hosting providers, Proserve is a premium solutions provider and customizes their solutions according to your business requirements. This means that you won’t find neatly pre-packaged hosting plans you can simply click to purchase within a few minutes; instead, you’ll have to contact them and let them know your business structure and requirements to get a quotation from them. However, it also means that they have the expertise and infrastructure to tackle far more complex requirements, from data management for dynamic organizations to security and compliance measures for the most sensitive data.
Pricing and Support
As previously mentioned, you won’t have any pre-made packages to pick and choose from. Rather, Proserve will consult you on what best suits your needs and then come up with a tailored cloud solution that meets those requirements. On that note, Proserve is only recommended for organizations or individuals for whom zero downtime and top-notch security is an absolute must.
One aspect that will definitely affect your cost is the platform your solution is built on, which includes Amazon Web Services, CloudVPS OpenStack, or Microsoft Azure. The scale of your business, the security requirements, and the software needed will also be taken into account. Most of their solutions are built on a pay-as-you-grow system, so rest assured that you can scale effortlessly in the future.
Similarly, your support will also vary from solution to solution and the services you opted for. However, as a professional IT solutions company, most of their support is backed by detailed and precise SLA agreements, so you can have peace of mind knowing you’ll be helped by highly professional and skilled technical support staff. Their response times to queries are also very short and you’ll never struggle with availability, especially in high-priority cases.