Pattayanet is a web hosting provider that has been providing internet services for at least 30 years. This Germany-based firm offers HTML/CSS web design services and web hosting solutions. This vendor prides itself on its commitment to environmental conservation and efforts to reduce carbon dioxide emissions. It also has a significant presence in Thailand. The Pattayanet website is available in English and German.
Features and Ease of Use
The following are some of the features you can expect to find in Pattayanet hosting solutions:
- cPanel control panel
- MySQL 5 databases
- PHP 4, 5, CGI, Perl, Python, Ruby support
- Error pages
- Antivirus, Antispam
- FTP accounts
- 100 Mbits/s bandwidth
- Email boxes
- Free instant setup
- POP3, IMAP email accounts
Pattayanet’s web hosting solutions use an easy-to-use WebCenter that replaces a special FTP. This allows the vendor to conveniently manage its clients’ files. The firm uses the cPanel control panel. Furthermore, its hosting packages support Python, a popular programming language.
This firm’s web hosting solutions include three packages: Privat, Business, and Deluxe. Its basic package, Privat comes with 1000MB disk space, 3000GB monthly bandwidth, FTP accounts, and some (number not specified) email accounts. Deluxe, its most advanced package includes 10GB disk space, unlimited monthly bandwidth, 50 FTP accounts, and 500 email accounts.
Each of Pattayanet’s web hosting packages is connected to 100Mbit/s bandwidth. Its hosting packages are equipped with a backup and restore function. The firm performs daily automatic backups that ensure its clients’ files and data are safeguarded even in the event of data catastrophe. In addition, data security is enhanced by the vendor’s decision to deploy RAID protection technology.
What’s more, Pattayanet hosting packages come with email functionality for both professional and private communication. It provides a free and user-friendly Webmailer.Pro, which allows customers to send and receive emails.
Customers can extend Webmailer.Pro with groupware functionality as well as professional mobile using optional upgrades such as Premium Mailbox and Mobility Mailbox. Alternatively, customers are also at liberty to use their own email program. This vendor does not appear to offer an SSL certificate even as an extra add-on for separate purchase.
Pricing and Support
Pattayanet hosting packages are relatively expensive. Its customers can make monthly payments since the firm offers a flexible billing cycle. This firm adopts a straightforward policy on payment with no hidden fees. Its prices are listed in U.S. dollars.
It also offers free instant setup for each of its web hosting packages. While the vendor mentions that it offers a money-back guarantee, I did not find any information on its website that would further explain this policy. That notwithstanding, the hosting company does offer a network uptime guarantee of 99.9%.
Customers can reach out to the Pattayanet customer support team through phone and email. There is no live chat or ticketing system available on the website. The technical support team is accessible 24/7, and the vendor assures quick responses to customer inquiries. Unfortunately, I did not receive any response to the support email I sent them. Additionally, Pattayanet does not have a knowledge base on its website.