Reviews and expert opinion Paradigm Solutions
Paradigm Solutions is a web hosting company with its head office based in Cape Town, South Africa. The hosting firm was founded in 2003 and since then, it has grown substantially to become a reliable web hosting provider to business enterprises in South Africa as well as in the United States. Some of its offerings are shared web hosting, eCommerce solutions, dedicated servers, WordPress hosting, and reseller services.
Features and Ease of Use
Paradigm Solutions web hosting services incorporate the following standard features:
- Asp.Net 4.5 and free webmail
- MSSQL 2008 and MySQL databases
- PHP or Perl languages
- Softaculous with 225 pre-installed scripts
- FTP access
- Free domain name
- cPanel, Plesk control panel
All the vendor’s web hosting equipment is hosted in state-of-the-art data centers located across the globe; this includes South Africa, the United States, and Europe. The hosting provider has chosen Tier III certified data centers with redundant networking infrastructure ensuring that it provides maximum network performance.
Paradigm Solutions uses enterprise-grade servers integrated with SATA/SSD hard drives with RAID software architecture, thus offering safe and secure web hosting services. The SATA and SSD drives provide super-fast page loading speed of its customer’s websites, up to 20 times faster than the traditional HDD drives.
Paradigm Solutions’ shared web hosting accounts come with the ability to support fairly all databases and programming languages for its customer’s websites. The vendor uses a setup consisting of either Windows or Linux OS platforms. The Linux services support Apache web servers, MySQL databases, PHP or Perl programming languages.
With Windows OS platforms you get to enjoy features such as Internet Information Server (IIS) as a Web server, Active Server Pages, .NET framework, and MSSQL Server as a database engine. However, users need to consult with the vendor’s expert team to make sure they make an informed decision on the plans suited for their business requirements.
Moreover, the firm’s hosting solutions come with backup options and customers can also purchase dedicated SSL certificates, to help secure their eCommerce websites with up to 128bit Encryption.
Pricing and Support
I found Paradigm Solutions web hosting packages quite cheap compared to other hosting vendors of its caliber. Although the plans are advertised with monthly billing cycles the most applicable payment options require customers to commit to an annual subscription. Prices are listed in South African rands.
Paradigm Solutions has committed itself to an uptime guarantee of 99.9%. Besides, each of the vendor’s web hosting plans come with 30 days money-back guarantee.
Customers can contact the Paradigm Solutions support team via telephone, ticketing system, and live chat. Additionally, the vendor has an email support system available 24/7/365 days ready to tackle its client’s most burning inquiries.
I sent them an email query and received a response 28 hours later.
Although Paradigm Solutions has a knowledge base, links to the articles available seem invalid.