Reviews and expert opinion Ourweb

Ranked 2874th from 3629 Web Hosting
4.1
  • Features
    4.2
  • Ease of Use
    4.1
  • Support
    4.0
  • Pricing
    4.1
Server locations
USA
Solomon Ndung'u
Solomon Ndung'u
Web Hosting Expert
Ourweb is a small web hosting company that was begun by one man in 1995, and it might not have grown much since then. Although web design services are also offered, the vendor’s own “old style” website is not the best showcase for this service.

Overview

Ourweb-overview1

U.S.-based Ourweb was founded by one man in 1995 (the very early days of the world wide web), and it might still be a “one man band” as far as I know. The “old school” English language website suggests so.

Ourweb’s servers are located in Haverhill, Massachusetts, in the United States.

Features and Ease of Use

In addition to web hosting, Ourweb offers application development, web design, SEO, WordPress, and other web-related services. Some of the standard features you can expect to find in the hosting packages include:

  • cPanel/WHM control panel
  • Unlimited FTP and email
  • Unlimited bandwidth
  • Unlimited subdomains
  • Free site migration
  • MySQL databases
  • Unlimited parked domains and addon domains
  • Unlimited FTP accounts
  • SSL certificates
  • CGI & Perl script support

Ourweb’s shared hosting solutions come in four flavors: two Linux and two Windows plans.

The Linux ‘Beginner’ package comes with 1 GB disk space, 75 GB bandwidth, unlimited subdomains, and unlimited FTP accounts. The Linux Advance’ package comes with 10 GB disk space, 200 GB bandwidth, unlimited subdomains, and unlimited FTP accounts.

The Windows ‘Starters’ package includes 5 MB disk space, 75 GB bandwidth, and 3 subdomains. The Windows Basic’ package comes with 500 MB disk space, 200 GB bandwidth, and unlimited subdomains.

Alternatively, you can choose to be quoted for a customized hosting solution that allows you to specify the features and resources you require, or you can go for an e-commerce hosting solution that uses WordPress/WooCommerce.

All hosting packages include a backup and restore tool and a free SSL certificate. Both shared hosting and reseller hosting can be managed using the cPanel/WHM control panel.

Ourweb uses modern infrastructure that includes RAID-protected redundant and scalable servers. They use Dual Xeon Quad Core processors for reliability and high performance.

Pricing and Support

Ourweb’s hosting solutions are reasonably priced considering the features and resources they come with. You get free setup and a 99.9% uptime guarantee (which is a bit below the industry average).

The advertised prices seem to be the same for monthly and yearly sign-ups, but it looks like you can save 17% on annual commitments at the checkout. The 30-day money-back guarantee (which should get you out if anything goes wrong within the first month) should make you feel better about making an annual commitment.

Ourweb advertises 24/7/365 technical support by telephone, ticket system, live chat or email. Live chat looks to be almost always offline (so is probably just a placeholder), and I never received a reply to my exploratory email.

Ourweb-overview2

There is no knowledge base to help you support yourself.

Pricing

4.1

Web Hosting

Plan Name
Storage
Bandwidth
Price
5 MB
75 GB
$3.75
More Details
Plan Name
Storage
Bandwidth
Price
Moe Details
A Free Domain is included when purchasing any hosting service from Ourweb

Bottom line on Ourweb

Although Ourweb is a veteran of the web hosting industry, it has not invested substantially in its hosting infrastructure, and I’m not convinced it’s evolved much at all in more than two decades. While probably a good choice in its day (when the world wide web was born), this provider’s best days may well be behind it.

Pros

  • RAID-protected redundant servers
  • Windows and Linux hosting
  • Website backups and restore
  • Offers free setup

Cons

  • No VPS hosting and dedicated servers
  • Unresponsive support team

For small-scale cozy hosting, make Ourweb your web host.

Solomon Ndung'u
Solomon Ndung'u
Solomon Ndung'u is a writer, author, and SEO specialist. When he's not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.

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