Features and Ease of Use
When you’re used to hosting your websites with slow providers, finding a host that guarantees a 99.9% uptime SLA like OnlineTroubleShooters comes as a huge relief. This service also monitors its servers to ensure you never experience downtime even for a second.
Every shared hosting and business hosting account is powered by the user-friendly cPanel, which loaded with many features. My favorite is the Softaculous app installer with 200 free web apps that I can deploy within minutes using a simple wizard.
Other features include:
- Free DNS Management
- Free Domain Forwarding
- Unlimited MYSQL / MSSQL
- Unlimited FTP Accounts
- Web-based email manager
- Online file manager
Few hosting services provide full support for Windows-based apps. So you’re likely to look far and wide before you find a suitable host. Lucky for you, OnlineTroubleShooters provides full support for ASP.NET 2.0/3.5/4.0/4.5 with its Windows Hosting package. You can create, stage, and deploy all your ASP apps and manage them efficiently in a secure and scalable environment.
If you’d like to set up a hosted mail server, consider its SMTP server which has 50 GB SSD Disk Space and 5TB bandwidth per month for your mails. Additionally, they’ll assign you four dedicated IP address and give you full root access.
As well as supporting your ASP web apps, this service provides extensive support for PHP programmers. You’ll get access to frameworks such as CodeIgniter, Laravel, Zend, Symfony, Cake PHP, and Bootstrap.
Your webmail also comes loaded. Once you setup your POP3 accounts, you can enable IMAP access, email to phone, autoresponders, and even create blacklists/whitelists of your mailing list.
Backups aren’t automated. According to its TOS, OnlineTroubleShooters isn’t responsible for creating backup copies of your files. Shared and reseller account backups are held on a weekly and monthly basis. If your backup exceeds 1GB per week, you’ll be disallowed from backing up on its servers.
Like any service that offers guaranteed resources, you’re expected to use yours reasonably. You will be automatically upgraded to VPS if you exceed your allocation as part of its fair usage policy.
Pricing and Support
You can choose from eight Linux-based plans or four Windows and four WordPress plans with incremental features. If you purchase business web hosting for 1 year, you get a 50% discount. Besides this, you will get a free Comodo SSL with your Web Hosting SZ-7 package. Be on the lookout for web hosting offers. In fact, there is a page for this so you don’t miss any of the attractive hosting deals. Take advantage of the 15-days trial for business hosting and pay for your package using money order/check, all major cards, and bank wire transfer.
Live chat is highly responsive meaning you won’t wait to get answers or help in your hour of need. Some of the simple cPanel hosting issues you can resolve by checking the tuts in their knowledgebase. On their YouTube page, I saw short videos on creating webmail, backing up files in cPanel, and updating name servers.