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Reviews and expert opinion Octopus Telecom

Solomon Ndung'u Solomon Ndung'u Web Hosting Expert

Despite its website being available in Russian, Octopus Telecom is a British-based business that provides a range of telecommunications and hosting services. However, its hosting plans are average, and the (pre-sales) support provision seems to be poor.

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British (or Russian) internet service provider Octopus Telecom offers hosting solutions such as cloud web hosting, virtual servers, and dedicated servers. It also registers domain names at very affordable prices.

Despite its London (England) address, Octopus Telecom’s website is in Russian.

Features and Ease of Use

Octopus Telecom’s cloud hosting solutions come with these features:

  • SSD storage
  • MySQL databases
  • Email addresses
  • Free SSL certificates
  • Unlimited monthly traffic
  • cPanel control panel

This host provides three cloud hosting plans — Alpha, Beta, and Gamma — to suit the needs of different customers. These hosting solutions are optimized for popular CMS systems such as WordPress, Joomla, Drupal, Magento, and more. You also get security features and backup tools to protect your data.

All of this British-cum-Russian host’s infrastructure is located in the U.K. However, it boasts about a team of experts who provide round-the-clock monitoring so that technical failures can be addressed as soon as they occur.  

Pricing and Support

Octopus Telecom’s prices are pretty average for the pretty average features and resources on offer. You can pay in British pounds or euros on monthly, quarterly, annual, or biennial billing cycles, with a discount and free domain when you commit to at least a year.

You get 30 days to request a refund if you change your mind, plus industry-average 99.9% server availability that should ensure your website is available almost all the time.

You should be able to contact this company by telephone (including a “callback” facility), ticket, email, live chat, or social media channels. Unfortunately, my test support ticket went unanswered.

Octopus Telecom provides very few (if any) self-support resources, and its knowledge base is bare:




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Octopus Telecom’s British base could make it a good choice for U.K. companies looking for web hosting. Since its website is in Russian, it may be particularly appealing for British-based Russian businesses.


  • Security features and backup control tools
  • Round-the-clock technical monitoring
  • 30-day refund window
  • 99.9% server availability


  • Few advanced features
  • Poor self-support resources

For British hosting sold via a Russian-language website, visit Octopus Telecom.

Solomon Ndung'u Solomon Ndung'u
Solomon Ndung’u is a writer, author, and SEO specialist. When he’s not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.

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