Despite its London (England) address, Octopus Telecom’s website is in Russian.
Features and Ease of Use
Octopus Telecom’s cloud hosting solutions come with these features:
- SSD storage
- MySQL databases
- Email addresses
- Free SSL certificates
- Unlimited monthly traffic
- cPanel control panel
This host provides three cloud hosting plans — Alpha, Beta, and Gamma — to suit the needs of different customers. These hosting solutions are optimized for popular CMS systems such as WordPress, Joomla, Drupal, Magento, and more. You also get security features and backup tools to protect your data.
This British-cum-Russian host has all its infrastructure located in the U.K. However, they boast a team of experts who offer round-the-clock monitoring to address technical failures promptly as they occur.
Pricing and Support
Octopus Telecom’s prices are pretty average for the pretty average features and resources on offer. You can pay in British pounds or euros on monthly, quarterly, annual, or biennial billing cycles, with a discount and free domain when you commit to at least a year.
You get 30 days to request a refund if you change your mind, plus industry-average 99.9% server availability that should ensure your website is available almost all the time.
You should be able to contact this company by telephone (including a “callback” facility), ticket, email, live chat, or social media channels. Unfortunately, my test support ticket went unanswered.
Octopus Telecom provides very few (if any) self-support resources, and its knowledge base is bare: