NubeHost is a Mexican based internet services provider that has been in the industry for over a decade. It focuses on offering web hosting solutions, domain name registration services, reseller hosting, and CMS hosting, among others. It has three data centers located in Los Angeles and Chicago in the U.S., and Monterrey in Mexico for maximum reliability of its hosting solutions. The NubeHost website is available in Spanish.
Features and Ease of Use
Some of the features you can expect to find in NubeHost hosting packages include:
- Spanish cPanel
- Linux operating system
- SSD disk storage
- Unlimited bandwidth
- PHP support
- MySQL databases
- Free domain
- Add-on domain
- POP3, IMAP, SMTP
NubeHost servers are hosted in its three data centers located in the U.S and Mexico. Its data centers are under 24/7 surveillance and are connected to over 10Gbps fiber-optic network connection. This ensures improved performance of its clients’ websites and constant flow since the failure of one network doesn’t affect the entire website.
In its web hosting solutions, the vendor uses new generation Cloud Computing technology. Moreover, it offers a Spanish cPanel for its web hosting packages. It also deploys SSD disks which ensures fast loading of its clients’ websites, and periodic backup services to its clients.
Its web hosting package includes six plans. The basic plan includes twodatabases, 2GB SSD disk storage, and unlimited monthly bandwidth. Its advanced package comes with: unlimited databases, 40GB SSD disk storage, unlimited monthly bandwidth, five additional domains, pre-installed applications, remote support, and custom email support.
The hosting provider offers its clients reseller hosting services, as well. Its reseller hosting packages are powered by Linux operating system, and also include a WHM cPanel for easy account management.
Other services offered by NubeHost include CMS hosting where its hosting packages are optimized for WordPress and Joomla. Its customers also have access to email hosting services that use SMTP, IMAP, POP3, and IMAP protocols which are compatible with Outlook, Mac Mail, Android, and Thunderbird, among others.
In order to safeguard clients’ information and data, NubeHost offers a Let’s Encrypt SSL certificate in its email hosting packages. All incoming and outgoing information is encrypted up to 256bit encryption.
Pricing and Support
NubeHost’s hosting packages are reasonably priced. It only offers an inflexible billing cycle where users have to commit to an annual contract, which may be unsettling for clients who are unwilling to enter into long-term commitments. It offers free domains during the first year of purchase, as an additional domain to the main one, and also upon renewal.
NubeHost shared web hosting solutions come with a 30-day money-back guarantee when a user subscribes for at least a year. The vendor offers its customers a 99.9% uptime guarantee, as well.
You can reach out to the NubeHost customer support team through its live chat, ticketing system, and email support. Those are the only means of communication which the firm has provided; it has no telephone support. Its technical support team is available 24/7 to attend to clients whenever an issue arises.
I submitted a ticket and received an automated response, with the vendor assuring me that my query would be addressed within 24 hours. However, I did not receive any further response.
NubeHost has a fairly detailed knowledge base.