Reviews and expert opinion NixiHost

Ranked 3084th from 3944 Web Hosting
4.1
Server locations
USA
Mark Holden
Mark Holden
Web Hosting Expert
Texan host NixiHost has been offering shared hosting and associated services since 2007. It will appeal to you if you’re willing to pay the price for reliable hosting with U.S. support.

Overview

NixiHost-overview1If you are in a hurry, and just want the bottom line: for the same price as NixiHost you can get much better servers with 24/7 support with Hostinger, so why even bother?!

NixiHost was founded early in 2007 by a group of hosting industry professionals who were tired of dealing with the failures of leading web hosting companies. Today, this Houston-headquartered company offers various web hosting services (shared, VPS, dedicated, and reseller) along with domain services, SSL certificates, and free DNS hosting.

NixiHost’s website is in English.

Features and Ease of Use

NixiHost offers two shared hosting plans: Basic and Professional. The Basic plan is ideal for hobbyists, bloggers, and startups, and it comes with:

  • One domain
  • Unmetered SSD storage and bandwidth
  • Unlimited subdomains, FTP accounts, and email hosting
  • cPanel control panel
  • MariaDB/MySQL
  • Multiple PHP versions (5.6 and 7.x)
  • Let’s Encrypt SSL support

Ideal for professional bloggers and e-commerce merchants, the Professional plan comes with unlimited domains, accelerated HTTP service, and commercial-level Comodo or Let’s Encrypt SSL certificates.

Both plans include the Softaculous auto-installer with more than 50 scripts to install WordPress, Joomla, AbanteCart, phpBB, and many more applications with a single click.

NixiHost offers DDoS and intrusion protection against hackers and botnets via its round-the-clock server security monitoring. It’s server-grade SSDs configured in a high-speed, redundant, RAID array provide protection against data loss in case of a drive failure. The 99.9% uptime guarantee provided by NixiHost is welcome but is actually lower than the industry average.

Besides the shared hosting plans, NixiHost offers two reseller hosting plans, five VPS plans, and four dedicated server plans.

This vendor grants full root access to its VPS and dedicated server customers to give them complete control over their servers. Dedicated server customers also get a free WHMCS license that integrates server management, support, and billing into a single platform.

Pricing and Support

NixiHost’s shared hosting plans are pricey, with its Basic plan being more than double the industry average. You can pay for plans in USD via PayPal or credit/debit card on monthly, quarterly, semi-annual, annual, biennial, or triennial billing cycles. All billing cycles for the Professional plan (except for the triennial billing cycle) offer free domain registration.

The 30-day money-back guarantee promises to pay back any unused months to any customer that has paid up front for a year but wants to cancel the contract. This doesn’t apply to VPS plans, dedicated hosting services, or other custom hosting packages.

Those looking for self-help resources will find NixiHost’s extensive knowledge base extremely useful. Alternatively, you can contact NixiHost’s customer support via an online form or a support ticket system. I received a reply in less than 10 minutes when I tried the ticket system:

NixiHost-overview2

How much does NixiHost cost?
NixiHost offers multiple plans priced highest to lowest. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which NixiHost plan should I get?
My recommendation is to start with a cheaper plan. You can always upgrade later on. NixiHost can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from NixiHost here.
How good is NixiHost’s customer support?
NixiHost is not ranked as one of our top web hosts. But that can also be a result of NixiHost being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Pricing

4.0
A Free Domain is included when purchasing any hosting service from NixiHost

User reviews

5.0
Based on 1 reviews in 1 languages
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5
Justin Cambra
USA
5
Unreal support... Seriously I am blown away

I had a shared hosting plan with another company for 11 years... I was fed up with the slow response and crap support and started to search for a new host. I found nixi host on Reddit and decided to give them a try. After a few months now of having service with them, I am glad to say this is a legit hosting company. Tickets are responded to within minutes. I have never had issues or downtime.Glad I switched and will be a longtime customer.

Bottom line on NixiHost

If you don’t mind paying the price for reliable hosting backed by U.S. support, you could look at NixiHost’s plans.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.

Pros

  • 12+ years of industry experience
  • Houston-based 24/7 dedicated support
  • 30-day money-back guarantee
  • Free domain with the “Professional” plan

Cons

  • Low 99.9% uptime guarantee
  • Limited payment options
Mark Holden
Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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