Nicalia is a young and innovative brand registered under the corporate name Nicalia Internet SLU. Its head offices are in Barcelona, Spain and it leverages its cutting-edge hardware along with a team of experts with more than 10 years of experience, to offer the highest-quality web hosting offerings.
The Nicalia website is only available in Spanish and you find the following hosting solutions in its catalog: web hosting (reseller hosting, WordPress, CloudLinux hosting), VPS hosting, dedicated servers, and domain name registration services.
Features and Ease of Use
Nicalia has a wide range of domain extensions and tools for your website management. For starters, you get cPanel with WHM administrative program available in Spanish. Other features you can expect with its hosting solutions include the following:
- Daily backups
- Free domain the first year
- 24/7 customer support
- Softaculous one-click installer with over 500 applications
- Free website migration
- Multiple PHP versions
- All our hosting plans allow you to
- Spanish IP addresses included
Nicalia houses all its servers in BitNAP data center locations; a neutral point in Barcelona, Spain that provides high connectivity from some of the best network and fiber providers. Its data center facilities are actively monitored 24/7 and they are installed with multiple layers of security like Cloudflare CDN and firewalls, for resistance against intrusions, malicious attacks, and vulnerabilities.
Its hosting services use CloudLinux OS platforms with LiteSpeed and caching technology. Also, your VPS servers run on Intel SSD storage servers with RAID 10 disk mirroring. This combination provides the perfect blend for both quality and robust performance.
Daily remote backups are included with its hosting services as part of its data and recovery services. The backups are powered by the JetBackup manager that allows users to back up their files and databases quickly and efficiently through the cPanel remote panel.
Pricing and Support
Due to the fact that they include quite an array of advanced tools and features, Nicalia web hosting services are not the cheapest in the market. The plans come with quite flexible billing cycles that range between 1-month to 3-year subscriptions. Moreover, annual or higher payments attract high discounts starting from 30% off. Prices are listed in euros.
Customers can try its hosting services for 30 days and if still not convinced, the vendor will fully return your money. All the same, Nicalia supports good network and high uptime but does not seem to commit to an uptime guarantee.
This hosting provider’s support team boasts of fast response time within 1 hour. The 24-hour staff and technicians are available via telephone and email. That said, the vendor does not appear to have a live chat or ticketing system.
I sent them a query via their website contact form and they replied almost 48 hours later.
To complement its support system, the hosting provider has a comprehensive help center with quite a lot of “how-to” tutorials and articles.