NGClouds is a web hosting provider that was founded in Delaware, the United States. Currently, the hosting company has invested in multiple server locations worldwide, in an effort to expand its customer base from the United States to other countries as well. The vendor offers cloud servers and reseller hosting powering medium-sized businesses as well as corporations across the globe.
Features and Ease of Use
Offerings under the NGClouds hosting company incorporate the following standard features:
- Advanced control panel
- IP addresses
- Both Linux and Windows distributions
- 7/24/365 customer support
- 99% uptime guarantee
- Website statistics
NGClouds offers its server services on multiple locations worldwide. This includes Silicon Valley, the United States; Amsterdam, the Netherlands; Frankfurt, Germany; Istanbul, Turkey; Paris, France; and Tokyo, Japan. All its data centers are connected to minimum connectivity of 2×10 Gbps network speed and they are Tier III certified.
For guaranteed performance and reliability, NGClouds leverages its 100% SSD-storage servers that have the latest generation Intel Xeon processors. Also, some of its cloud plans come with SSD cache, which typically could help boost your system’s performance.
NGClouds claims to provide a fast and advanced control panel for its server management. Besides, after you make your purchase, the vendor promises to get your servers up and running in just 15-30 seconds depending on the plan users decide to choose. Customers can also customize their server resources including RAM, CPUs, and disk space for easy scalability of their businesses.
NGClouds does not offer backup services for its customer’s web servers. However, its systems will support customer’s data backup copies but only if the client creates or want to store their own backups.
Pricing and Support
NGClouds web hosting solutions are offered at a very low-cost, and they come with some superior features to support the requirements of most types of businesses. The hosting packages come with flexible billing cycles: monthly, quarterly, semi-annually, and annual subscriptions.
Moreover, users can bill their plans every day or week depending on what they are most comfortable with. Prices are listed in U.S. dollars.
None of this vendor’s hosting solutions come with a refund policy but clients can terminate their contracts any time they want. That said, with NGClouds hosting services, you get a network guarantee of 99%.
NGClouds technical staff is available 7/24/365 and boasts of an average response time of 5-7 minutes. You can contact them via email, ticketing system, contact form or live chat. Nonetheless, the hosting company has no telephone support.
I sent an email inquiring about their WordPress hosting solutions but did not receive a reply.
NGClouds does not have a knowledge base, but the vendor has an FAQ section on its website.