Features and Ease of Use
NextGen’s personalized all-in-one hosting solutions are equipped to help you grow your business accordingly. The hosting solutions come with the following standard features:
- 99.9% server uptime guarantee
- Free Let’s Encrypt SSL certificates
- Free .com, .net domain names
- Great for static and dynamic websites
- One-click installation of WordPress, PrestaShop, Joomla, and many more
- Free website migration
- SSH access
NextGen uses standard top-of-the-line hardware infrastructure: Dell hardware servers with the latest generation Intel E5 processors and SSD NVMe hard drives in RAID-10 arrays. This offers top-notch performance and page loading speeds of its customers’ websites.
Setup is fast and easy, and as soon as your payment has been processed, the hosting company instantly connects you online. At all account levels, customers get access to the latest cPanel control panel with an easy-to-use web interface that plays a lot of roles as far as running and managing your website is concerned. It helps you set up your website, email accounts, and databases and users can easily install over 200 applications with just one click.
While online attacks have become increasingly popular on the internet, with NextGen web hosting services the hosting solutions are offered with secure DDoS protected network, email spam protection, and SSL certificates to encrypt your website.
Also, to help safeguard its customers’ website data, the vendor provides free automatic daily and weekly backups. However, the backups come with up to 10GB storage space, which might be limited to store large website files.
Pricing and Support
NextGen hosting prices are pretty low. Nonetheless, the starter plans are offered with annual billing terms, while only the advanced ones come with monthly subscriptions. Prices are listed in two currencies: U.S. dollars and Pakistani rupees.
The hosting provider does not compromise on its server availability and it offers a 99.9% uptime guarantee. Moreover, its hosting solutions come with a 30-day money-back guarantee.
Potential and current customers can reach out to NextGen’s customer support desk via telephone, email, and live chat. All the same, the hosting company has yet to set up a functional link to its ticketing system.
As advertised on its website, the technical support staff is available 24/7 to not only listen to your problems but solve them too.
I opened a ticket on this vendor’s website and received a response within just over 40 minutes.
When I tried to access the knowledge base section, the site was unresponsive. This leaves DIY customers to only depend on the FAQ section.