netwave.pl is one of the leading web hosting companies in the Polish market. Established in 2005, the hosting provider has a market share of 0.10% and is among the top 30 largest web hosting companies in Poland by market share.
The firm concentrates its efforts on building and optimizing its offerings so that it can meet, and perhaps exceed, its customers’ expectations. Its Polish website sells shared web hosting, WordPress hosting, domain name registration services, and website creation services.
Features and Ease of Use
From the most popular European domain name .eu, to Polish domain names and global domains such as .com, users can register from 400 other domain name types offered by this hosting vendor to get them started. And the .pl and .eu domain names are free.
After signing up, users are served by the cPanel control panel that comes with an easy-to-use interface to help them manage the basic activities of their servers. As standard, its hosting services come with the following standard features:
- MySQL databases
- Access to phpMyAdmin
- PHP versions: 5.4, 5.6, 7.0 or 7.2
- Unlimited email accounts
- WordPress installer
- Free Let’s Encrypt installer
- DNS servers
Its hosting infrastructure is housed in the SDC server room located in the City of Olsztyn, Poland. All servers are monitored round the clock and its data center facilities are in highly secured environments to give them the ideal conditions for optimal performance.
The vendor’s hosting services are powered by the modern CloudLinux system based on the popular CentOS operating system. Moreover, its hosting services support HTTP/2 protocol, which, unlike the previous version of HTTP/1.1, guarantees faster page loading speeds of its customer’s websites.
It also allows users to install a variety of popular CMS systems, including Joomla, WordPress, Drupal, and Moodle as well as online stores such as Prestashop, Magento, WordPress, and WooCommerce, among others.
Unfortunately, none of this vendor’s hosting services include backup services and it does not offer backups, even as add-on packages.
Pricing and Support
netwave.pl web hosting packages are inexpensively priced. To attract more customers, the hosting provider gets creative by running regular campaigns with giveaways and discount coupons, sometimes as high as 30%.
Prices are listed in Polish złoty. However, the plans include inflexible billing cycles and the quotes are offered with annual subscriptions only.
There is no money-back guarantee or refund policy. Also, the vendor seems to shy away from committing to an uptime guarantee.
To contact the netwave.pl customer support desk, customers may do so during business hours via telephone, email, or through a contact form. That said, the hosting provider does not seem to have a ticketing system or live chat support.
I tried to contact the vendor via email but my efforts were fruitless.
To complement its support system, the vendor has several help centers on its website as well as a news forum.